Greg is an exemplary service advisor. We come back in large part due to his service.
7/2/2020
Michael H. VERIFIED CUSTOMER
How is great. Helpful. Thorough and on time.
7/2/2020
Anatoliy R. VERIFIED CUSTOMER
Everything was done as promised! Thank you.
7/1/2020
Elyahu T. VERIFIED CUSTOMER
Fred was friendly, polite, and kept me in the loop the whole time. Excellent customer service!
7/1/2020
Leslie M. VERIFIED CUSTOMER
Great service! Appreciate the safety protocols taken. Greg is alwyyhe best!
7/1/2020
Munson F. VERIFIED CUSTOMER
Greg Dong is fantastic. I have been working with Greg for the last several years and he always given me the best customer service. I am glad we have Greg to answer all our questions. Thank you!
7/1/2020
Martin J. VERIFIED CUSTOMER
I was surprised not to receive a detailed list of what was done.
6/30/2020
Jackson S. VERIFIED CUSTOMER
Very happy with the services.
6/30/2020
Maureen D. VERIFIED CUSTOMER
It was fabulous. Thanks
6/30/2020
Donald R. VERIFIED CUSTOMER
Mario was very polite, but there was a back-up in the service department. We had to leave our car overnight and come back to Lexus the next day. In the future, I hope the timing will be back on schedule.
6/28/2020
Diane V. VERIFIED CUSTOMER
Greg kept me up to date on the progress of my service. I really appreciated that!
6/28/2020
Beverly H. VERIFIED CUSTOMER
Joe’s response to my needs was above outstanding. He went the extra mile literally recently by personally delivering a replacement battery to me at home understanding my particular situation. He always gives me the utmost service and I trust his advice and am confident that he will provide excellent management of whatever service my car Is in need of. He is definitely deserving of high praise, particularly for this most recent service.
Thank you, Joe
Sincerely,
Beverly H
6/28/2020
Winnie C. VERIFIED CUSTOMER
Great job!
6/28/2020
Christopher F. VERIFIED CUSTOMER
Greg provided excellent service. His attention to detail has made me regain my trust in the Putnam Lexus service department.
6/27/2020
Elizabeth E. VERIFIED CUSTOMER
I’ve always taken my car to Putnam Lexus and have enjoyed excellent service. Thank you
6/27/2020
Glen E. VERIFIED CUSTOMER
Very speedy provision of service, & Ben did a great job of keeping me apprised of the status of the repairs.
6/27/2020
Randy O. VERIFIED CUSTOMER
Everything was done to my satisfaction
6/27/2020
Mike C. VERIFIED CUSTOMER
Greg continues to offer the absolute best customer service measured by any standard. The entire Putnam Lexus service visit is always done well.
6/27/2020
Amro Y. VERIFIED CUSTOMER
I appreciated Randy’s help. I had an inclination of the issue and he confirmed it. I really appreciate the discount he gave me because the repair cost was daunting. Also thank you for setting me up with a loaner.
6/26/2020
JUNE K. VERIFIED CUSTOMER
I always ask fir Greg
Great service
Very nice person