He was wonderful. Great service. Greg is fantastic.
7/18/2020
Diana R. VERIFIED CUSTOMER
Fantastic, friendly service. Thank you!
7/18/2020
Joshua L. VERIFIED CUSTOMER
Mario was great, thanks!
7/18/2020
Norman K. VERIFIED CUSTOMER
randy was very thoughtful
7/18/2020
Mike C. VERIFIED CUSTOMER
Putnam Lexus IS committed to superb customer service in its service department. Mario is carrying on that good tradition.
7/18/2020
Haifang F. VERIFIED CUSTOMER
Kent is vary nice,I’m really satisfied with his service. Thank you.
7/17/2020
Alicia J. VERIFIED CUSTOMER
Thanks for your help Joe!
7/17/2020
Arthur W. VERIFIED CUSTOMER
Once again, Greg provided excellence in service, friendliness and professionalism. I never have to worry about my car or experience when it is in Greg’s hands. I know I will leave Lexus with a positive outcome, and that is something I value and appreciate tremendously.
7/17/2020
Margaret S. VERIFIED CUSTOMER
Ben was excellent. Attentive, professional, friendly. Nice mixture. So was the woman who handled the loaner.
7/17/2020
Marian S. VERIFIED CUSTOMER
As always, the service staff is polite and efficient. The car came back sparklingly clean! Good work
7/17/2020
Kirk H. VERIFIED CUSTOMER
Thank
7/17/2020
Kelly D. VERIFIED CUSTOMER
Super fast drop off and pick up. I was able to fit it into
my work day and like the texting feature on car updates
7/17/2020
Bonny J. VERIFIED CUSTOMER
I have dealt with Greg for many years at Putnam. He is always helpful and kind. I have referred friends to your service department because of him.
7/17/2020
Dennis C. VERIFIED CUSTOMER
Fred and the team at Putnam Lexus could not have been more courteous or professional.It's a pleasure to bring my car to them to have it serviced.
7/16/2020
Teresa R. VERIFIED CUSTOMER
Fuel policy is a little annoying. I drove 20 miles so I didn’t fill it. Was told I would be charged $30 so I went to the gas station and put 3.5 gallons in. Clearly it wasn’t full when I got it. Your policy is based on the persons visual check of the fuel gauge. Why not base it on mileage? Not really accurate measure and it made me feel nickel and dimed. Not a big deal but irritating.
No problem with service or Mario. He did a great job.
7/16/2020
Ann D. VERIFIED CUSTOMER
Benjamin was professional with his service.
7/16/2020
Daniela G. VERIFIED CUSTOMER
Mario was awesome. But so is everyone you meet from the minute you walk into the service center
7/16/2020
Hung P. VERIFIED CUSTOMER
Check out person was not helpful. After more than 2 hours waiting for service, my car was ready outside but it was delayed another 20 min because the lady never find paper works. She promised get back to me when she figured out but never did. I have to come to the counter to ask her again from the waiting area and everything was ready there but never get notified. Total was more than 3 hours for oil change. It was unacceptable and unprofessional the way people do business here. Never come back again.
7/16/2020
Ted N. VERIFIED CUSTOMER
Ben was courteous and professional. The job was done within the estimated time.