Mario was pleasant and professional
The negative was that it took more than a day and I missed part of my class on Tuesday.
7/23/2020
Marlene H. VERIFIED CUSTOMER
Kent was great, he took care of everything and answered my question about the key fob and about my service contract.
Thank you Kent and Lexus Service Department!
7/23/2020
Jane K. VERIFIED CUSTOMER
It was a busy time when I was there, Kent was very patient and kind to answer my questions.
7/23/2020
Bharatkumar P. VERIFIED CUSTOMER
Very good Happy with everything !
7/23/2020
Kathy B. VERIFIED CUSTOMER
I trust that all issues were resolved in the 60,000 mi check up. It drove great coming home. I thought the personnel attendant was excellent.
Thank you!
7/23/2020
Sahin G. VERIFIED CUSTOMER
All was great and super timely.
7/23/2020
Pamela L. VERIFIED CUSTOMER
Kent always lets me know what’s going on and his knowledge is helpful for me.
7/23/2020
Laura L. VERIFIED CUSTOMER
Mario did a great job explaining what needed to be done. I was happy with the results.
7/23/2020
Tu N. VERIFIED CUSTOMER
Awesome service!
7/23/2020
Andranik M. VERIFIED CUSTOMER
Great service - booked and carried out efficiently! Big thanks to Mario!
7/23/2020
ANN T. VERIFIED CUSTOMER
excellent service from all staff
7/22/2020
Theresa L. VERIFIED CUSTOMER
Excellent service
Thank you
7/22/2020
Constance M. VERIFIED CUSTOMER
My rear view outside door mirrors on each side are not closing when I lock car with keyfob.
7/22/2020
Frank L. VERIFIED CUSTOMER
Please correct your records so that all phone calls originating from Putnam Lexus we'll go to my cell phone whose number is ****-****-xxxx7
7/22/2020
Whi P. VERIFIED CUSTOMER
He listened to my problems patiently, explained the services thoroughly, and set my expectations in a timely manner. I really appreciated that when Mario committed to a time, he stuck with it - even when it was to relay the message that my car service was delayed. Thank you Mario for the awesome service today. We will be back again.
7/22/2020
Alex E. VERIFIED CUSTOMER
Ben took over from Joe and he was nice and responsive and professional. He is an asset to Lexus
7/21/2020
Terence N. VERIFIED CUSTOMER
Thank you for taking care of my car!
7/21/2020
Raymond S. VERIFIED CUSTOMER
Kent is very easy to work with.
7/20/2020
Karen W. VERIFIED CUSTOMER
Greg is always friendly, efficient and responsive to any questions. He’s great!
7/19/2020
Maliheh S. VERIFIED CUSTOMER
Extremely long wait time (3 and half hours). Lounge WiFi did not work. It was middle of a working day and gave me a lot of stress and frustration. The car wash was horrible, it was as if they wiped it with dirty sponge. I had to take my car to car wash right after the service.