Ben did a great job communicating with me and coordinating the experience.
5/27/2021
Lovinda B. VERIFIED CUSTOMER
Thank you to Fred. Job well done.
5/26/2021
Karen H. VERIFIED CUSTOMER
Eric was wonderful. Very professional, kind and helpful ????????????.
5/26/2021
Alice M. VERIFIED CUSTOMER
Eric Tom was awesome ! Eric provided excellent service from the time I arrived until I left . Thank you !
5/26/2021
Isobel L. VERIFIED CUSTOMER
As always-great experience which is why I keep coming back with my 2007 Lexus!
5/26/2021
John L. VERIFIED CUSTOMER
Good job!
5/26/2021
Philip R. VERIFIED CUSTOMER
Fred, was great to work with: very helpful, very communicative, very timely. Thanks
5/26/2021
Nancy S. VERIFIED CUSTOMER
All went well
5/26/2021
JATINDER K. VERIFIED CUSTOMER
Thank you
5/26/2021
Barbara W. VERIFIED CUSTOMER
Good customer service
5/25/2021
Kristen M. VERIFIED CUSTOMER
Very professional and courteous
5/25/2021
Isaac F. VERIFIED CUSTOMER
Fred is one of the best customer service individuals I’ve ever dealt with. His tone of voice made me completely trust him. I generally go to a different dealership much further out of the way because of previous experiences. Based solely on my interactions with Fred, I will be transferring my business back to this location. He should be commended and valued by management because he is truly an asset to this location. I would love for Fred to handle all my future interactions with Putnam Lexus. He should recognized for his example, and his demeanor modeled by others.
5/25/2021
Mary W. VERIFIED CUSTOMER
Always great service!
5/24/2021
Robert K. VERIFIED CUSTOMER
Although you fixed the problem this never should have happened . Due to an incorrect installation of the new rims , the tire was ruined and inconvenience ensued . You fixed the problem you created . Nothing more.
5/23/2021
Jane F. VERIFIED CUSTOMER
Friendly, kept me up to date and car pick up and drop off happened right on time.
5/23/2021
REIKO Y. VERIFIED CUSTOMER
Great service, thanks again David!
5/22/2021
Ravi V. VERIFIED CUSTOMER
Everything was just perfect. Couldn’t have had a better experience.
5/22/2021
Hing S. VERIFIED CUSTOMER
Ben is very thorough, I am very happy with him as the service consultant
5/22/2021
Corinne L. VERIFIED CUSTOMER
Hi. Everything great. Love the car and happy to have you to take great care of it. Fantastic communication and exceptional customer service.
Thanks so much.