Great availability for appointments (same day service), loaner available as well, a huge plus. Car ready in 4 hours, amazing, totally satisfied ?? ??????
4/3/2022
Wendy C. VERIFIED CUSTOMER
Mario was good. No issues there.
It doesn't look like the inside of the vehicle was vacuumed. Maybe that's not done here but other Lexus dealers vacuum the inside. Would be nice to have a little extra these days.
4/2/2022
Sarah B. VERIFIED CUSTOMER
So far do good
4/2/2022
Nigel M. VERIFIED CUSTOMER
Ben was great. Kept me informed of the vehicle process, recommended a couple of fixes of which I took one. Thanks Ben!
4/2/2022
Chai H. VERIFIED CUSTOMER
Great and fast service. Thank you!
4/2/2022
Ken C. VERIFIED CUSTOMER
Greg did a great job of taking care of the car and making sure I was completely satisfied after having to come in multiple time.
4/1/2022
Dicky Y. VERIFIED CUSTOMER
I have had my Lexus serviced at your location for a few years. Alma has always been every helpful, friendly, and understanding with the customers' needs. I'm very happy she's now helping us as a service manager. Again, she helped us out with our situation, without hesitation. A job well done. Much appreciated.
4/1/2022
Mrinal I. VERIFIED CUSTOMER
The cleaning was not well done. I expect a better service here.
4/1/2022
Diane N. VERIFIED CUSTOMER
David Liss is the best service representative that I had encountered at Your dealership!
4/1/2022
Jose K. VERIFIED CUSTOMER
Very knowledgeable people at Lexus
4/1/2022
Acg Construction,Inc. VERIFIED CUSTOMER
Excellent service! Thanks
4/1/2022
Naum S. VERIFIED CUSTOMER
Mario was very professional and appointment went on time and well.
Looking forward to see him for my next appointment at Putnam Lexus
4/1/2022
Diane F. VERIFIED CUSTOMER
Very kind
Job well donethank you
3/31/2022
Dylan G. VERIFIED CUSTOMER
Greg helped me by ensuring that I was taken care of in a timely manner. He provides excellent customer service and go above to take care of his customers.
3/31/2022
Jenn W. VERIFIED CUSTOMER
Very helpful, very available in appreciate text as im so busy during the day text is always best- thanks
3/31/2022
William P. VERIFIED CUSTOMER
Mario is an exemplar of excellence. He has all of the attributes that are appreciated by loyal Putnam customers, and he performs to the highest standards that Lexus expects. We’re Mario in Sales, I would buy my next vehicle from him. Please feel free to contact me. Col Bill Peacock
3/31/2022
Jami G. VERIFIED CUSTOMER
Mr. Dong listened closely to the issues presented and gave me his honest assessment further explaining in detail (if needed) alternatives and recommendations for my vehicle. It was a pleasure interacting with him. He also had stellar follow up skills and kept me abreast of any changes.
Job well done Greg. Thank you.
3/31/2022
CESAR P. VERIFIED CUSTOMER
Benjamin or Ben very helpful polite he was able to help amd get me all my questions resolved thanks and im hopping to get his help in yje future but lexus insurance for my windshield very bad i remember they tell me something by yhe person how sell me the package and now have to pay out of my pocket y fell disappointed
3/31/2022
Tatiana P. VERIFIED CUSTOMER
Mario is always very kind and informative. Conversations never feel rushed, and I appreciate how he takes the time to hear me and address my concerns.