I not only got my second fob smoothly, but also had my tires checked and fixed. Great service.
10/29/2023
Jo Ann. VERIFIED CUSTOMER
And no! You were great! Thanks for taking your time!
10/29/2023
Lisa P. VERIFIED CUSTOMER
Great service
10/28/2023
William Gould. VERIFIED CUSTOMER
Excellent! I appreciate it very much.
Thanks.
William Gould
10/28/2023
Catherine Y. VERIFIED CUSTOMER
Mario was very kind to squeeze me onto the service schedule sooner. I had to leave for Chico, California, in two days for a 3-month job trip. My car already has almost 800 miles over 20K. I needed a 20k service before driving to a strange, new place where I knew nothing of the conditions of the roads or the city. Thank you so much to Mario! Now I can go on my business trip with peace of mind.
10/28/2023
Livius G. VERIFIED CUSTOMER
Mario was super helpful. Great Lexus experience. Thanks so much.
10/28/2023
Joan H. VERIFIED CUSTOMER
Mario is fantastic. Absolutely first rate service and a consummate professional. He is wonderful!
10/28/2023
Patricia M. VERIFIED CUSTOMER
Randy was great and I loved how nice and clean my car was when I picked it up!
10/28/2023
Margaret K. VERIFIED CUSTOMER
Randy was great!
10/28/2023
Ruth C. VERIFIED CUSTOMER
A light with which I am unfamiliar, came on in my little dashboard, and I was too lazy to look it up in the manual… So I drove down to LEXUS and David jumped in to help me again. He taught me where the light was and why it came on… So many buttons I had no idea what that one was for! Anyway, he ultimately found that there was a nail in my right front tire, and with all the other customers, they are managed to squeeze me in to repair the damage without having to replace the tire and didn’t charge me anything! he also gave my little doggy a couple of treats because he missed his breakfast… You have the kindest and most special employees… Including a couple others, who helped as well before David was notified… I didn’t get their names, but you really have a thoughtful and helpful staff! David taught me where the button is and why I would want to look at it on my steering wheel so that I would know next time something like that occurs… Thank you, LEXUS!
10/27/2023
Ryo O. VERIFIED CUSTOMER
David is great and professional.
10/27/2023
Patricia M. VERIFIED CUSTOMER
Professional, congenial, instructive, treated respectfully, prompt, explained process and results well
10/27/2023
Asif R. VERIFIED CUSTOMER
David was excellent keep up the good work.
10/27/2023
Juanita S. VERIFIED CUSTOMER
George is always friendly, attentive and explains the work/service being done on my car.
10/27/2023
Walter R. VERIFIED CUSTOMER
David was absolutely Super!!!He not only provided great technical information with options but helped me to decide on the best path forward. His friendly customer manner was outstanding.
10/27/2023
Janelle C. VERIFIED CUSTOMER
Alma always does a great job taking care of our car. She’s great
10/27/2023
Siamak R. VERIFIED CUSTOMER
Mario did a great job explaining everything to me. I was very happy.
10/26/2023
Sara S. VERIFIED CUSTOMER
Randy always does a fabulous job whether talking to the insurance people or routine service. We are glad he is our POC.
Many Thanks,
Sara & Harrison
10/26/2023
Sandra L. VERIFIED CUSTOMER
Alma, as usual, was very attentive and caring with my situation. She provided a lifetime of information regarding the lengthy stay of my car. Please thank her for me.
Blessings,
Sandra E. Larragoiti