Alma is amazing. Bent over backwards to make sure I was satisfied. She deserves a raise’
11/2/2023
Debra J. VERIFIED CUSTOMER
Mario is fabulous
11/2/2023
Lynn H. VERIFIED CUSTOMER
Randy is the best service advisor I’ve had since buying my Lexus in 2013!
11/2/2023
Nanette D. VERIFIED CUSTOMER
Always superb
11/2/2023
Rachael P. VERIFIED CUSTOMER
Beyond excellent. I would use impeccable. Thank you
11/2/2023
Frank P. VERIFIED CUSTOMER
Very good????????
11/2/2023
Chuyan Z. VERIFIED CUSTOMER
Alma is great, thank you
11/2/2023
Barry L. VERIFIED CUSTOMER
David went above and beyond in providing great service. He is A+
11/1/2023
Patricia M. VERIFIED CUSTOMER
Yet again, George listened to my cars issue and made sure I got in today, met with a mechanic, and fixed it all in about 1/2 hour!! I came in thinking I had one issue and they figured out it was a nail in one of my tires! I’ve only been impressed with George over the past few years.
11/1/2023
Autumn B. VERIFIED CUSTOMER
Alma was great! Very helpful and kind!
11/1/2023
Estela M. VERIFIED CUSTOMER
David is the best, he makes sure that he will attend & answer to our calls, needs and questions. We are very satisfied on how he takes care of us a client.
11/1/2023
Qianrong M. VERIFIED CUSTOMER
The whole process is smooth, I got a little confused about additional service item and invoice text, but it was just a false alarm, everything went fine in the end, quite pleased with the service, and loaner car made it very convenient!
11/1/2023
Binerva G. VERIFIED CUSTOMER
Alma was so accommodating & dealt with my problem right away. She very cheerful & pleasant. Thanks for the excellent service Alma!
11/1/2023
Karin F. VERIFIED CUSTOMER
Ben explained all of the work very clearly. The car was in the Putnam service center for awhile(because it needed a lot of work), and I was given very considerate updates. Thank you Ben!
11/1/2023
David H. VERIFIED CUSTOMER
Alma was very pleasant and friendly, and communicated status well
11/1/2023
Junghyun K. VERIFIED CUSTOMER
I picked up my car after a 35,000-mile check-up, and it was messy inside and out. They recommended a 10,000-mile check-up with an interior touch-up, but I didn't see any improvement. I had to stop at the car wash area, and even though they cleaned it quickly, I wasn't satisfied with the result. Overall, the experience was disappointing.
11/1/2023
Naum S. VERIFIED CUSTOMER
It was fast and professional.
Mario provided great customer service.
Thank you
10/31/2023
Marie A. VERIFIED CUSTOMER
Excellent service! Explained best options thoroughly and helpful in choosing best option for me. Very personable too. She’s a keeper!!