Absolutely ???? professional and very kind. He is a real asset to the Lexus Service team. His attention to detail and follow up are impeccable! Thank you so much!
10/20/2023
Cynthia C. VERIFIED CUSTOMER
I enjoyed working with the advisor to go over the key findings gives a personal touch
10/19/2023
Eric M. VERIFIED CUSTOMER
Everything went very well. The only complaint I have is that I waited over 30 minutes for a ride to my job only to be told that they were going to order an Uber. Had this been done when I first got there, I would’ve gotten to my job earlier. For that matter, I could’ve ordered my own Uber and you all could’ve taken $20 off of the bill or whatever. Admittedly, the cashier was busy, and I understand why it took her a while to order the Uber. Better communication would’ve allowed me to make my own decision around ordering my own Uber. I still received 10 out of 10 service and will give this rating if I get an official survey. I do want you to improve the service issue that I brought forward. Thank you!
10/19/2023
Ruth S. VERIFIED CUSTOMER
Mario provided excellent service. He serviced my vehicle promptly and communicated clearly and effectively. I really appreciated it!
10/19/2023
Jose R. VERIFIED CUSTOMER
David always goes above and beyond the standards to keep customers happy
10/19/2023
George U. VERIFIED CUSTOMER
Once again, an amazing team!!!
10/19/2023
William B. VERIFIED CUSTOMER
great service
10/19/2023
Mustafa M. VERIFIED CUSTOMER
Alma is always providing the best service possible. She’s always very accommodating and presents the high class of the staff at Putnam Lexus. 10/10!!
10/19/2023
Joan M. VERIFIED CUSTOMER
Great service!
10/19/2023
Linda M. VERIFIED CUSTOMER
He was very professional, knowledgeable and answered all my questions.
10/19/2023
Proficium Inc.. VERIFIED CUSTOMER
There was a mix-up with my service date and Putnam Lexus still got me in for the day and time I was scheduled. I really appreciated that as I had cleared my morning of meetings to bring it in only to find out I was scheduled for a different day due to a miscommunication. Thank you!
10/19/2023
Valerie B. VERIFIED CUSTOMER
Very satisfied
10/19/2023
Quintard G. VERIFIED CUSTOMER
Thank you!
10/19/2023
Russell K. VERIFIED CUSTOMER
????
10/18/2023
Ailing C. VERIFIED CUSTOMER
No comments. Everything are perfect. I like Lexus car period. I would buy another one… maybe for my daughter in near future… thank you so so much. I really appreciated.
10/18/2023
Joan L. VERIFIED CUSTOMER
Great job ! Thanks mario !
10/18/2023
Heidi C. VERIFIED CUSTOMER
Staff were extremely professional, timely and friendly. Experience was extremely positive - Thanks you