Alma is fabulous. She diagnosed the root cause of the issue and provided an immediate long term fix.
10/8/2023
Kamran A. VERIFIED CUSTOMER
Alma is an excellent service advisor. Her attention to details is impeccable
10/8/2023
Sudha S. VERIFIED CUSTOMER
Greg and George both were always amazing
10/8/2023
Oliver L. VERIFIED CUSTOMER
Randy was fantastic, not a fan of the tire shine but that’s just personal
10/8/2023
Rodrique R. VERIFIED CUSTOMER
I was very satisfied of the service that David Liss provided me. He got me out of there quickly as he knew I was waiting onsite. Excellent!
10/7/2023
Luann S. VERIFIED CUSTOMER
Randy was excellent.
10/7/2023
Robert H. VERIFIED CUSTOMER
Fast and excellent service! Friendly, helpful technicians.
10/6/2023
June K. VERIFIED CUSTOMER
Randy always helpful
Very nice personality
Very nice to work with
10/6/2023
Amy R. VERIFIED CUSTOMER
I appreciate the service and fast turnaround with the repair being covered along with the communication on timing by Randy.
I understand that the gas tank needed to be drained in order to perform the repair however I'd expect the car to be returned to me with the amount of gas that was originally in the tank (almost full).
10/6/2023
Sueann A. VERIFIED CUSTOMER
Call me
10/6/2023
Lewis W. VERIFIED CUSTOMER
Good job
10/6/2023
Al S. VERIFIED CUSTOMER
Well done!
10/6/2023
Priya G. VERIFIED CUSTOMER
Mario was very pleasant to work with and he took care of all my requests.
10/6/2023
Judith K. VERIFIED CUSTOMER
I was told that the hood shocks that hold tge hood open would be replaced. They were not. Otherwise, yes we are very satisfied with Lexus and our Rep. Maybe you ordered those? Please respond. Thx!
10/6/2023
Carol P. VERIFIED CUSTOMER
I like Randy he’s been my guy for quit a while now. He’s professional, and what I like most is he goes over the entire invoice when the job is complete so I understand what’s been done to my car
10/6/2023
Ronald B. VERIFIED CUSTOMER
Very professional, helpful and informative
10/6/2023
Hellen H. VERIFIED CUSTOMER
Alma could not have been more responsive, considerate, and helpful.
10/6/2023
Kamran K. VERIFIED CUSTOMER
Ben has always been very gracious and helpful. I enjoy working with him. Thanks Ben.
10/6/2023
Sara M. VERIFIED CUSTOMER
Alma’s customer service was superb!
10/6/2023
Jenifer T. VERIFIED CUSTOMER
Ben was wonderful. He kept in touch woth me, carefully explained everything, and even arranged for me to get a loaner when they was more work to be done Tham anticipated. The other members of the team were equally great. I will only go to Putnam lexus in RWC!!