Mario responds to my needs in taking care of my car.,I really appreciate that Mario accommodate me in-spite that I just called Putnam only days before the maintenance, that’s really help me on my tight schedule. I don’t think I will go to other staff to take care of my Lexus, I always prefer Mario for his service. Thank you
9/30/2023
Melissa S. VERIFIED CUSTOMER
Great experience, exceeds my previous experiences at Oakland location. Will return for all future services.
9/30/2023
Sandra L. VERIFIED CUSTOMER
Alma! What an Angel! She never gave up trying to find out what was wrong with me car. Please thank her.
Sandra E. Larragoiti
9/30/2023
John M. VERIFIED CUSTOMER
In particular the receptionist who took my appointment was a real credit to your organisation. Friendly helpful etc
9/29/2023
Michelle D. VERIFIED CUSTOMER
Excellent service & response time
9/29/2023
June W. VERIFIED CUSTOMER
Courteous service. Work done on time.
June W
9/29/2023
Worthing Capital,. VERIFIED CUSTOMER
Alma was great and very professional
9/29/2023
WING W. VERIFIED CUSTOMER
I came in without appointment, he came up right away to find out why I was at service. Readily wrote up my service order. Both Randy and Alma showed care, team cooperation in getting my car checked in and the young lady at service desk helped me with a loaner car right away since I have an appointment to go to. .
Thank you Lexus Service Dept !
9/29/2023
Ernesto P. VERIFIED CUSTOMER
David did a good job.
9/29/2023
Elaine H. VERIFIED CUSTOMER
George was very professional as usual. I do not care for the new method of contact to make appt for service . Very impersonal and difficult and had to wait for a voicemail twice. Disappointing.
9/29/2023
Marjorie W. VERIFIED CUSTOMER
Ben has always done a great job for me. He knows the service package options and fully answers my questions or concerns. He represents Putnam professionally and is polite too.
Fabulous service from everyone I worked with! I live in San francisco and I stillDrive down to Redwood City for service !
9/29/2023
Sandra S. VERIFIED CUSTOMER
Alma goes all out to be helpful.
9/28/2023
William N. VERIFIED CUSTOMER
David is a competent service advisor,who is professional and easy to work with. I always rate his service at the highest levels!
Thanks David!;
Bill Nasburg