You not only researched warranties, but because you recommended service in addition to addressing tire issue, you discovered that the car battery needed to be replaced. You therefore prevented us from finding this out the hard way! Thank you so very much!!
11/8/2024
Susan K. VERIFIED CUSTOMER
I am happy with your service.
11/8/2024
Paul T. VERIFIED CUSTOMER
Thank you.
11/8/2024
Paul W. VERIFIED CUSTOMER
David is very knowledgeable with excellent service.
11/8/2024
Rebecca E. VERIFIED CUSTOMER
Thank you for cleaning my car. It looks brand new. Great customer service.
11/8/2024
Yeh N. VERIFIED CUSTOMER
A smooth process combined with a quality maintenance service
11/8/2024
Sears Living. VERIFIED CUSTOMER
I was kept abreast of progress and all work was done as required .
11/7/2024
Carol C. VERIFIED CUSTOMER
David and your entire team were great. Thank you
11/7/2024
Jean H. VERIFIED CUSTOMER
Ben is a real gem. As long as he's at Putnam, I will continue to bring my car in for service. He's been extremely helpful to me in the years that I've owned my car. Thank you, Ben!
11/7/2024
Maureen S. VERIFIED CUSTOMER
Alma was very responsive and helpful
11/7/2024
Orsela Y. VERIFIED CUSTOMER
Randy was very helpful and explained everything that was going on with my car. I was given a great loaner so that my car could be repaired. Even though I had taken my car in on a late Friday afternoon, Randy and the service team provided excellent customer service.
11/7/2024
Evelyn M. VERIFIED CUSTOMER
Everything went smoothly
11/7/2024
Quintard G. VERIFIED CUSTOMER
Putnam and Alma are A+!
11/7/2024
Sepideh S. VERIFIED CUSTOMER
I returned my car immediately after discovered its problem still presists snd not fixed yet . It is in your repair shop now for mor investigation.
11/6/2024
Maria E. VERIFIED CUSTOMER
Alma cardenas: Lack of empathy. Lack of tact. Passive agresiva. Highly defensive. Tone of voice rude. She was the focus not the information that has to deliver to clients with difficulties to u der stand English, also fast speed for seniors I am 70 years old. I rather be asigned to another staff, not her. This is a training problem from Lexus and lack of supervision toward her, to bad
11/6/2024
Mimi P. VERIFIED CUSTOMER
Mario’s patient and helpful, always.
11/6/2024
Tamara P. VERIFIED CUSTOMER
Alma was great!
11/6/2024
Michael P. VERIFIED CUSTOMER
Mario is the best!
11/6/2024
Syed A. VERIFIED CUSTOMER
Benjamin Nino was polite and got the service done at the time he projected ( 11:15-1:30) and in the cost he gave us . Thank you
11/6/2024
Sahar D. VERIFIED CUSTOMER
Mario is great! Yes i am satisfied with his service.