Bob, did a great job contacting my Ford Extended Warranty to cover the repair. He also helped my arrange a rental paid by my extended warranty. Vehicle was washed prior to delivery to me after the repair and the repair fixed my probl m.
Lastly, Bob communicated with me several times during the process to let me know exactly how things were progressing. Thank you Bob.
4/24/2019
Ernest M. VERIFIED CUSTOMER
Really appreciated Aaron keeping me updated during my visit
4/24/2019
Judith L. VERIFIED CUSTOMER
Did just what I asked for!
4/23/2019
Robin F. VERIFIED CUSTOMER
Pete was prepared to explain what service my car needed now and in the near future which allows me to plan for future expenses
4/23/2019
Richard M. VERIFIED CUSTOMER
Awesome job by Pete. It was a great experience. Highly recommended
4/23/2019
Trent G. VERIFIED CUSTOMER
Andrew is an excellent service advisor and took excellent care of me. His level of service is why I continue to come to Grapevine Ford for my service needs. Well done, Andrew.
4/23/2019
Robert N. VERIFIED CUSTOMER
He was efficient and courteous.
4/23/2019
Heather S. VERIFIED CUSTOMER
Pete was wonderful! He listened to how this was the icing on the cake for me . How i just had to bury my brother and then husband was in hospital etc. he was so sweet and made me feel okay
4/23/2019
Pedro C. VERIFIED CUSTOMER
Cool service. Thanks
4/23/2019
Aiman F. VERIFIED CUSTOMER
Jason Scaff the best example for the professionalism
4/23/2019
Richard C. VERIFIED CUSTOMER
Friendly, quick and efficient
4/23/2019
Jose M. VERIFIED CUSTOMER
Great service tank you
4/23/2019
Sherry C. VERIFIED CUSTOMER
Pete was awesome very polite great customer service that’s why I come here
4/23/2019
Johnny P. VERIFIED CUSTOMER
Pete went above and beyond to take care of me today, job well done, thank you
4/23/2019
JEFF S. VERIFIED CUSTOMER
Pete is the best.
4/23/2019
James A. VERIFIED CUSTOMER
Private purchased out of state Ford. Visited this location needing a Texas Inspection for New Registration purposes. Alfredo was very personable. The service was quick. Overall a great experience. I will definitely be back for any other car service needs. A+++
4/23/2019
Fred P. VERIFIED CUSTOMER
Pete did a great job ????????
4/23/2019
Aleyda B. VERIFIED CUSTOMER
Bryan is exceptional! Great customer service and hes gets us in and out quickly! Hes the best!!!
4/23/2019
Laurie V. VERIFIED CUSTOMER
THEY DID WORK I DID NOT REQUEST/OK AND THEY CHARGED MORE THAN I WAS QUOTED. HORRIBLE EXPERIENCE!!
WILL NEVER GO THERE AGAIN