I couldn’t be happier, the maintenance service was fast and Pete is an excellent host.
4/25/2019
DAVID A. VERIFIED CUSTOMER
Most visits are not as smooth but this time I had a great experience
4/25/2019
DOUG M. VERIFIED CUSTOMER
Bridget was excellent to work with
4/25/2019
Kathleen P. VERIFIED CUSTOMER
Thank you Alfredo for making my visit there a wonderful one, did not worry about how my car was been cared for and I was quite comfortable in your lounge area.
4/25/2019
Gregory M. VERIFIED CUSTOMER
Warranty work on my Truck was completed in a timely matter and pleased with the quality of work and my service coordinator
4/25/2019
Justin B. VERIFIED CUSTOMER
Thanks for the timely tire fix
4/25/2019
Juan L. VERIFIED CUSTOMER
Great customer service
4/25/2019
John A. VERIFIED CUSTOMER
I like Bridget as she is very professional and personable at the same time.
4/25/2019
Manu K. VERIFIED CUSTOMER
Can feel completely confident with Pete
4/25/2019
Phillip B. VERIFIED CUSTOMER
Andrew was very professional and kind.
4/25/2019
**** S. VERIFIED CUSTOMER
Jason did a great job keeping me up to date.
See y’all next time.
4/25/2019
Kathy D. VERIFIED CUSTOMER
Pete is great and he makes the whole process seamless.
4/24/2019
Mark C. VERIFIED CUSTOMER
Bridget was very friendly and pleasant to work with. The same cannot be said for the gentleman that covered for her while she was out one day.
4/24/2019
Trent G. VERIFIED CUSTOMER
Eddie has always taken great care of me as a customer and today was no different. He was able to talk to the team about filling a scratch I had on my tailgate while they did my ZacTech service. Above and beyond expectations. It’s why I always choose Eddie when I schedule service and why I keep coming back to grapevine Ford. He knows me and ensures I leave a highly satisfied customer.
4/24/2019
Connie N. VERIFIED CUSTOMER
Everything went just great. Andrew was wonderful and explained everything very well to me. Made my first experience with th dealership and maintenance an awesome experience thank you
4/24/2019
Amanda R. VERIFIED CUSTOMER
The driver of the shuttle wasn’t very friendly. She didn’t do anything unprofessional she was just not very friendly.
4/24/2019
Brett S. VERIFIED CUSTOMER
Bryan was helping another client when I arrived so Eddie stepped in to get me taken care of so I could be on my way.
Vehicle was done in a timely manner and Bryan had me on the pickup list for the courtesy shuttle.
4/24/2019
Dale K. VERIFIED CUSTOMER
Everything was fine and as requested.
4/24/2019
Andrew T. VERIFIED CUSTOMER
Bryan does a great job and I enjoy dealing with him. The repairs done leave a lot to be desired. Within what I had done was your compimentary safety inspection as well as a tire rotation. The tire pressure was not checked and it needed to be. I know this because one of my tires was low the day before and I just had someone at work put air in it. They did it while the tires were hot so that tire had too much air. The tire with too much air simply moved from the rear to the front.