Bridget Aley does an excellent job providing customer service. She is the best.
6/20/2019
STEVEN B. VERIFIED CUSTOMER
Great service advisor!
6/20/2019
Regi C. VERIFIED CUSTOMER
Josh was wonderful - even though he was under the weather. He took wonderful notes with regard to my concerns, repeated the concerns back, to ensure he had everything listed, explained the different servicing options for 30k check up. He kept me informed throughout the repair / regular maintenance process. I did not purchase my vehicle here, but, if I ever decide to purchase another one, Grapevine Ford will get my business. I work in Coppell & have utilized your servicing department x2. I have been blown away with the staff, both times. Hats off to Josh!!
6/19/2019
Laura L. VERIFIED CUSTOMER
Laura did a great job with communication through the entire process
6/19/2019
Mike B. VERIFIED CUSTOMER
Took a few iterations but ultimately the service team stepped up to get the issue resolved.
6/19/2019
Diane J. VERIFIED CUSTOMER
Yes
6/19/2019
Robert B. VERIFIED CUSTOMER
Very good
6/19/2019
Karen E. VERIFIED CUSTOMER
Eddie was very kind in spite of my spouse making negative comments and got the recalls done on our car very quickly.
6/19/2019
Greg B. VERIFIED CUSTOMER
Excellent
6/19/2019
Senia A. VERIFIED CUSTOMER
i was satisfied with the service with eddie ssauceda thank you for you help ????????
6/19/2019
James B. VERIFIED CUSTOMER
Was a great service experience
Quick oil change, great turnaround time
6/19/2019
Derek S. VERIFIED CUSTOMER
Alfredo, really took the time to help me and make sure everything was taken care of.
6/19/2019
Maria T. VERIFIED CUSTOMER
Thank you for being so accommodating, Alfredo!
6/19/2019
Daryl W. VERIFIED CUSTOMER
Jody handled everything well!
6/19/2019
David G. VERIFIED CUSTOMER
Positive attitude, listened to my needs, and help get the answers I need on other questions. Took time to help me, even when the service department was packed with vehicles and customers.
6/19/2019
Jeanette J. VERIFIED CUSTOMER
Andrew was efficient, extremely profrssionsl
6/19/2019
ALEX W. VERIFIED CUSTOMER
Pete did a great job! Thank you! 5 stars
6/19/2019
ANDREW A. VERIFIED CUSTOMER
Pete did a great job highly recommended
6/19/2019
Teresa M. VERIFIED CUSTOMER
Alfredo quickly returned my call. Gave good advice on car repairs and service.
Immediately met me and the running car since I had battery issue. I have been able to contact Alfredo on all my service needs since purchase of car in 2014.