Eddie was professional and friendly. I knew my car was in good hands
8/23/2019
Michelle M. VERIFIED CUSTOMER
Alfredo was an excellent service advisor. He answered all my questions when I dropped off my car and provided details about my services when my car was ready.
8/23/2019
Stewart G. VERIFIED CUSTOMER
Thanks!
8/22/2019
Tommy S. VERIFIED CUSTOMER
Michel provided good service
8/22/2019
Efrein R. VERIFIED CUSTOMER
Thanks for the great service! Good time on getting it done!
8/22/2019
Joe G. VERIFIED CUSTOMER
Great job Laura
8/22/2019
Shiva S. VERIFIED CUSTOMER
Wait time was less, it was faster than expected.
8/22/2019
Rowland W. VERIFIED CUSTOMER
Bob was great getting my ZackTek application.
8/22/2019
Chris W. VERIFIED CUSTOMER
She belongs at a much better dealership who treats their customers better. I bought my car there and felt dirty when I left and poor Jody was stuck trying to keep me posted with impossibly bad news. This dealership has systemic issues with how they treat folks both selling and servicing vehicles. Jody was the only positive thing about my experience
Chris W
8/22/2019
John G. VERIFIED CUSTOMER
Good job
8/22/2019
JACK H. VERIFIED CUSTOMER
Repairs related to recall handled very promptly.
8/22/2019
Luis B. VERIFIED CUSTOMER
Good service
8/22/2019
Jeffrey K. VERIFIED CUSTOMER
As always Pete did a great job
8/22/2019
MICHAEL L. VERIFIED CUSTOMER
Great experience from the service advisor (Andrew Shannon) and the two shuttle drivers.
All expectations were clear and met.
Thanks Grapevine Ford!
8/22/2019
Amy G. VERIFIED CUSTOMER
Great service. Thank you!
8/22/2019
Andy T. VERIFIED CUSTOMER
Bryan is a pleasure to do business with.
8/22/2019
David M. VERIFIED CUSTOMER
We really appreciate Bridget!!
She is great!!
We appreciate Lincoln!!
Great job on MKC!!
8/22/2019
Bryan G. VERIFIED CUSTOMER
I received a consistent update during the waiting period to understand where in the process the technicians were. I would definitely recommend Grapevine Ford servicing.
8/22/2019
Gary B. VERIFIED CUSTOMER
Pete was extremely professional and kept me informed on the status of each step. Thanks!!