Took way too long a courtesy vehicle would have been nice for recall issue
6/17/2020
Scott B. VERIFIED CUSTOMER
Alfredo was very customer friendly and assist with all my concerns
6/17/2020
LUIS A. VERIFIED CUSTOMER
Aaron was very professional and gave me updates about my car through out the day.
6/17/2020
Anissa F. VERIFIED CUSTOMER
Miguel Luna is the BEST he goes as above and beyond for me always! Miguel Thank you for your EXCEPTIONAL service! ????
6/17/2020
CHRISTOPHER M. VERIFIED CUSTOMER
Very helpful
6/17/2020
Robert S. VERIFIED CUSTOMER
Professional and timely service.
6/17/2020
STANLEY B. VERIFIED CUSTOMER
Will do, he is great
6/17/2020
Mary H. VERIFIED CUSTOMER
Alfredo always takes care of my car and all my needs
6/17/2020
Henry M. VERIFIED CUSTOMER
Aron McBride is a very good service tech Grapevine Ford is lucky to have him
6/17/2020
Nathan H. VERIFIED CUSTOMER
Very Greatly Handled
6/17/2020
LLC O. VERIFIED CUSTOMER
No thanks not worth the trouble
6/16/2020
Fred L. VERIFIED CUSTOMER
Everything was great!
6/16/2020
Laura S. VERIFIED CUSTOMER
Alfredo was polite and courteous. His professionalism was top. I will request his help from now on.
6/16/2020
NICK F. VERIFIED CUSTOMER
Pete provided great customer service
6/16/2020
Nelson V. VERIFIED CUSTOMER
Tyler provided excellent customer service, very happy
6/15/2020
Jesse M. VERIFIED CUSTOMER
Alfredo is great and does everything he can to help.
6/15/2020
Jeff R. VERIFIED CUSTOMER
The service advisor confused my service appt with another and was mentioning the sunroof when I have no sunroof. I was unhappy that I cannot schedule a specific day to have my truck recall addressed. Svc advisor said I would have to drop it off and they would get to it in a few days. Also, they did not refill my windshield wiper fluid when I got my oil change. I have had other bad experiences here and will no longer be taking my truck to Grapevine Ford got service, even though it is only a few miles from my house. Poorly run service department .