Brought the car in on a recall for the brake system and Ford did not have the parts to fix it. However there was another recall for the airbag which they did fix. My car was there for over two weeks waiting on the part which never came in. Mark was very helpful and I have no complaints in the manner in which he handled the situation. However Ford motor company **** and I will never buy another Ford. Ford should have never sent out the recall letter because they never had the parts to begin with.
5/14/2021
Dan R. VERIFIED CUSTOMER
Pete has always been great with customer service. Simply the best.????????
5/14/2021
Andrew M. VERIFIED CUSTOMER
Aaron and team did a great job and added personalized service. Five stars!
5/14/2021
DAVID H. VERIFIED CUSTOMER
Still having a smell out of the vents when the air conditioning is used.
5/13/2021
Joel F. VERIFIED CUSTOMER
Jason was great and very nice to communicate with. I am pleased with the work done but I was told my car would be ready Tuesday afternoon and it wasn't. I was then told Wednesday before lunch and it wasn't. I did pick it up later that afternoon but about a day later than I was initially told. Also, I was the one who had to call with any update on my car so I was just waiting around Tuesday and Wednesday expecting my car to be ready and didn't know until I called that it was postponed.
5/13/2021
Connor H. VERIFIED CUSTOMER
My car was said to be done says before, however days later I was told it was not ready.
5/13/2021
Brian B. VERIFIED CUSTOMER
Jason, thank you so much for always taking such great care of me! You treat me like 1st Class always! Thanks brother! See you on the next service!
Brian B
5/13/2021
William D. VERIFIED CUSTOMER
I was happy to get the service provided to me when I brought in my f150
5/13/2021
Jorge P. VERIFIED CUSTOMER
Great service from Pete Always nice and courteous.
5/13/2021
Gary S. VERIFIED CUSTOMER
Mark was awesome!
5/13/2021
Lou B. VERIFIED CUSTOMER
I have my car serviced at GF because of the outstanding attention and service from my advisor, Mr Bob Leininger.
5/13/2021
Robin E. VERIFIED CUSTOMER
Mark was awesome
5/13/2021
Tina H. VERIFIED CUSTOMER
Great job. Friendly and efficient.
5/13/2021
Bryce L. VERIFIED CUSTOMER
Great Job
5/13/2021
Doug W. VERIFIED CUSTOMER
Everything was very satisfactory
5/13/2021
Mark M. VERIFIED CUSTOMER
I could not get a call back to set a service appointment for factory recalls
5/13/2021
Laylon T. VERIFIED CUSTOMER
Great job!!! Thank you!
5/13/2021
Shanee B. VERIFIED CUSTOMER
Tyler was awesome!
5/13/2021
Terry Z. VERIFIED CUSTOMER
Pete took care of expiditing my car service and assured that my car would receive a detailed cleaning in the next few days
5/12/2021
Amy P. VERIFIED CUSTOMER
Pete was awesome! He was able to get some work done for me knowing we were scheduled to leave town soon.