Great service!Nice people!Will definitely consider leasing or purchasing my next Lincoln from Grapevine Lincoln
5/24/2021
Patty G. VERIFIED CUSTOMER
Bob addressed all of my concerns, had kept in regular communication with me. Making the service exceptional.
5/24/2021
Jordan W. VERIFIED CUSTOMER
Miguel did a great job
5/23/2021
MATT A. VERIFIED CUSTOMER
Reopen the Mustang Cafe so people have at least a drink while they wait
5/23/2021
Stacy H. VERIFIED CUSTOMER
Aaron went above and beyond today! I just needed to make sure my mom and I were good to go on our trip in 2 weeks. I knew things were probably in good order as I take really good care of my car! It was a busy Saturday and Aaron took great care of me. I’ve been using Grapevine Ford for the past three years for my service needs and I will continue to be a loyal customer. Thanks again Aaron, I appreciate you.
Sincerely,
Stacy H
5/23/2021
Walter C. VERIFIED CUSTOMER
Professional and helpful with service.
5/23/2021
Steven P. VERIFIED CUSTOMER
Thank you
5/23/2021
Eley C. VERIFIED CUSTOMER
Mr. Luna was very professional.
5/23/2021
Sara A. VERIFIED CUSTOMER
Daren is a gem, and Chris walker. Both were very pleasant to work with.
5/23/2021
Brandon M. VERIFIED CUSTOMER
No issues.
5/23/2021
Kevin Y. VERIFIED CUSTOMER
Miguel Luna was terrific! He kept me up to date.
5/23/2021
Rebecca K. VERIFIED CUSTOMER
Aaron McBride did a good Juno for us. Thank you, Aaron!
Gary Kohr. (Rebecca L. Kohr, my wife of 61 years, passed away on April 30, 2021 of an unexpected heart attack!)
5/23/2021
Brian C. VERIFIED CUSTOMER
Mark was great. Went above and beyond to make sure I was taken care of.
5/23/2021
Andrew J. VERIFIED CUSTOMER
Only item that was missing was the tire dressing on the wheels other than that chris was a 5 star
5/22/2021
David B. VERIFIED CUSTOMER
Incredible service as always. Pete was out for the day and Alfredo took great care of me.
5/22/2021
Scott P. VERIFIED CUSTOMER
Noon oil change and check availability on washer fluid nozzles. No work was done after 4 hours. After arriving the second time, the first was at approx 2 pm and nothing was done. The second time the guy went to check on the truck and didn’t come back and give us a status. About 10 min later the truck was pulled into a bay to start working on the truck. We stopped the work and left. You will not see us back there.
5/22/2021
Eric H. VERIFIED CUSTOMER
Miguel Luna was simply excellent. I am very picky about servicing my vehicle, I'm also very picky about who I deal with. I think from here on in when I come to grapevine Ford I'll be talking to Miguel.... He took care of me quickly easily and I spent less money than I thought I'd have to... That's what we call the win-win
5/22/2021
Shanna M. VERIFIED CUSTOMER
Impossible to reach. We have to drive up there to get an appointment. Get put into vm that never call back. Used to love doing business here. Been made promises that no one keeps. Bought alot of cars from dealership and referred my best friends, have a Bronco on order, but getting service is a miserable experience. The service guy on this appointment was great. Nothing against him. It's the service department overall.
5/22/2021
William D. VERIFIED CUSTOMER
Great service.
5/22/2021
COLLEEN C. VERIFIED CUSTOMER
It took a week to even look at the car and you offered no rental vehicle. If you are charging premiums for your service your service should reflect it. Mark Filler was courteous and kept me informed which was a small consultation for having to wait so long.