Prices were way too high compare to other shops. They kept me waiting quite a bit for my truck. I saw other customers received there vehicles a lot fast then I did, even though they got there after me. When I got my truck, it wasn’t wash. Thanks to Pablo, he took ownership of the problem and drove it himself to the car wash . Rethinking of going to this dealership again.
11/9/2019
Sean H. VERIFIED CUSTOMER
Annette was great. She was able to get me into a rental car quickly. She kept me updates during the process and got my car back to me quickly. Thank you for all your help
11/9/2019
Russell N. VERIFIED CUSTOMER
Tim it was extremely professional a great guy him honest even when it was bad news . When I picked up my truck it had been washed and detailed inside couldn’t ask for much more than that I know he has been there for quite a few years and I can see why he is a great addition to Ken Grody for
11/9/2019
Myra Or. VERIFIED CUSTOMER
Everyone was very helpful and attentive!
11/9/2019
Richard B. VERIFIED CUSTOMER
Raul is great. Best service always.
11/9/2019
John C. VERIFIED CUSTOMER
Your team is very efficient and respectful of the customer's time.
11/9/2019
Janet I. VERIFIED CUSTOMER
Servicing of my 2017 Explorer was done in a timely manner. Took my car in at 7am and it was done by 12 pm. Couldn't asked for better turnaround time. Good job Pablo! I'm a very satisfied customer
11/8/2019
Blanca P. VERIFIED CUSTOMER
Muy amables y atentos ablan para darme detalles. Sobre mi veiculo muchas gracias
11/8/2019
Benito J. VERIFIED CUSTOMER
Tim is an excellent service advisor, professional and very knowledgeable. Tom is a valuable asset to KGF. Thanks, Tim. i appreciate you taking care of my car.
11/8/2019
Roberto G. VERIFIED CUSTOMER
Was very friendly and accommodating. It was a pleasure to have been his customer.
11/8/2019
Christina L. VERIFIED CUSTOMER
The service was satisfactory. I was told my car would be ready in 90 minutes, but it actually wasn’t ready for almost 3 hours. My car was washed and a appreciated it.
11/8/2019
Jeffery S. VERIFIED CUSTOMER
Raul you and your team have done a great job. Thank you Jeffrey Schwan
11/8/2019
Jessica M. VERIFIED CUSTOMER
I'm very pleased with the service ,Tim work hard & beyond to have my vehicle ready. He got me a vehicle so I wouldn't be without one I really appreciate that alot!!
11/8/2019
Candace L. VERIFIED CUSTOMER
Great job ... in and out quickly ..luv it.
11/7/2019
Robert S. VERIFIED CUSTOMER
Ismael was really helpful and accommodating. Appreciate the good service
11/7/2019
Robert G. VERIFIED CUSTOMER
Annette made every effort to set a flexible appointment time for me. When I arrived, she got right to it, and resolved the problem I came in to get fixed in a timely manner. She convinced me that her goal was to do her best to get the job done, and for me to feel taken care of. Thanks, Annette!
11/7/2019
Gustavo L. VERIFIED CUSTOMER
Raul Rodriguez is the best !!
11/7/2019
Armando H. VERIFIED CUSTOMER
Tim was very helpful and it was a pleasure being served by him, he is an asset to your organization.
11/7/2019
Betty F. VERIFIED CUSTOMER
Service was great! Tim Prete always makes his customers feel as if the are priority.
11/7/2019
Paul R. VERIFIED CUSTOMER
Raul Rodriguez handled my situation honest and professionally.