Raul made sure our Explorer was fully checked and necessary repairs were made. He made sure we had a rental and kept us informed as progress was made. We are completely satisfied and grateful for Raul and Grody’s attention and dedication.
11/14/2019
Charles S. VERIFIED CUSTOMER
Excellent - timely work once again at the Ken Grody Service Department. Thanks, Raul!
11/14/2019
Horatiu P. VERIFIED CUSTOMER
Great service. Thank you for the hard work.
11/14/2019
Yvonne C. VERIFIED CUSTOMER
None
11/14/2019
Jaime L. VERIFIED CUSTOMER
very good great man thanks
11/14/2019
Scott G. VERIFIED CUSTOMER
Thank you Raul.
11/13/2019
Benito R. VERIFIED CUSTOMER
Nice job and nice person thanks so much
11/13/2019
Gary S. VERIFIED CUSTOMER
JC is a Great asset to your company. I went in KGF to service my F150 and drove off with a new F150. Good job JC.
11/13/2019
Johann M. VERIFIED CUSTOMER
Very happy with my experience at Ken Grody Ford. Problem with my truck was promptly repaired. A loaner vehicle was also provided while repairs took place. Thsnk you team Grody Ford
11/13/2019
Carl A. VERIFIED CUSTOMER
Annette took care of our vehicle issues with outstanding service. KG ford will continue to be our service provider.
11/13/2019
David B. VERIFIED CUSTOMER
Service provided by Raúl was not the Best person to work with. You can not work with him the lack of communication with the customer makes it worse. Difficult person to work with Will never be back to him. Im the other hand i want to thank the Service department staff. Speciallly to Henry and the supervisor Debbie they did everything to help me out. Thank you.
11/13/2019
Salvador M. VERIFIED CUSTOMER
Raul gave me outstanding customer service, he was prompt and delivered my car on time
11/13/2019
Louis M. VERIFIED CUSTOMER
I was very satisfied with your service and your service people, thank you
11/13/2019
Margarita L. VERIFIED CUSTOMER
He was very pleasant and professional.
11/13/2019
Luis C. VERIFIED CUSTOMER
Ismael listened to my concerns and made every effort to address them
11/13/2019
Ricardo A. VERIFIED CUSTOMER
I was satisfied with the way henry Garibay would follow up on the status of vehicle i was just disappointed on how im paying for warranty my vehicle only has 4,000 miles and i was getting rental declined by service manager Mike Baek i had to talk to service manager and they were more than happy to help me
11/13/2019
Marcia M. VERIFIED CUSTOMER
Great service, will be back because of his willingness to help!!!
11/12/2019
Esther G. VERIFIED CUSTOMER
Great service
11/12/2019
Aaron E. VERIFIED CUSTOMER
Tim and the service team at Ken Grody are awesome! Took care of me in a timely manner. Thanks!
11/12/2019
Jayson J. VERIFIED CUSTOMER
Tim is Always personal, professional & knows his Job !!!
A1 Service from Ken Grody Ford BP.
Thanks Jay????