Very satisfied with the prompt excellent customer service given by Carlos and Ken Groudy Ford !
Thank you very much , job well done !
Arturo V
11/18/2019
Raymund B. VERIFIED CUSTOMER
Good service... but little bit expensive...
11/18/2019
Susana L. VERIFIED CUSTOMER
Had questions about my vehicle and got excellent feedback thank you
11/18/2019
Margarita E. VERIFIED CUSTOMER
The service and everyone there was great!!! My only issue was the amount of time it took for a simple oil change and inspection. Other than that, everything was great!
11/18/2019
Antonio P. VERIFIED CUSTOMER
He was very friendly in attention.thks for the support.
11/18/2019
Enedina S. VERIFIED CUSTOMER
I appreciate the professionalism and a welcoming environment. Thank you also for rinsing the car.
11/18/2019
Sak S. VERIFIED CUSTOMER
We always go to ken Gordy ford the people and the service is the best I would recommended to friend and family
11/18/2019
Angelina L. VERIFIED CUSTOMER
Raul was professional and courteous. Car was done sooner than quoted, very happy with the service.
11/18/2019
Rina P. VERIFIED CUSTOMER
Pablo took outstanding care of us. Professional , friendly and courteous. Hope we have him next visit too! 5 stars for Pablo.
11/18/2019
Melissa M. VERIFIED CUSTOMER
Service was excellent
11/17/2019
Walter T. VERIFIED CUSTOMER
I really appreciate dealing with Raul. I trust him because he’s treated me like a gold star customer all the time
11/17/2019
Rachel G. VERIFIED CUSTOMER
Raul is very helpful. he advised us of the problems with the car and help us by letting us know exactly what was wrong eith the car. he is very helpful and very friendly. thank you for having a very helpful employee
11/17/2019
Robert V. VERIFIED CUSTOMER
Great service
11/17/2019
Rudy R. VERIFIED CUSTOMER
Pablo was awesome as well as all who helped me.
11/17/2019
Trisha H. VERIFIED CUSTOMER
Follow up phone calls and total courtesy.
11/17/2019
Theodore G. VERIFIED CUSTOMER
I have a persistent issue with my vehicle since i bought it. No resolution or attempt at physical repair has been made. Regarding TSB 18-2354. They blame it on my aftermarket exhaust and that is not true. The PCM reflash did NOT work and now i am being blamed even though aftermarket exhaust was not put on until 10-15k miles after i had purchased vehicle
11/17/2019
Dennis T. VERIFIED CUSTOMER
Raul was very polite and attentive. It was a pleasure working with him. I would bring my vehicle back for service here
11/17/2019
Rick Y. VERIFIED CUSTOMER
I live in Huntington Beach and bypass two Ford dealerships to travel to your dealership because of the professional and excellent customer service such as provided by Pablo. He is genuine and thoroughly explains the service process. I have also received excellent customer service from Pete, another genuine professional representative.
My drive is worth the difference.
Sincerely
Rick Y
11/16/2019
Jerilyn K. VERIFIED CUSTOMER
He was very helpful and he took the time and effort to help me.
11/16/2019
Mario M. VERIFIED CUSTOMER
I will more then happy to participate in the Ford survey.
Raul is very professional for sure the best service writer I deal with.
I have multiple vehicles different brands and Raul makes
Ford stand way higher the rest.
Thank you.
Mario M