Miguel Alvarez Pacheco was very rude and disrespectful to my wife and when asked the issue of the vehicle he refused to inform my spouse on the issue.
8/10/2020
Michael M. VERIFIED CUSTOMER
Quick service and friendly staff.
8/10/2020
Ernesto R. VERIFIED CUSTOMER
100 percent satisfied with ismale Rodriguez service
8/10/2020
Tahseen F. VERIFIED CUSTOMER
Annette was amazing. Always convenient working with her!
8/10/2020
Irene S. VERIFIED CUSTOMER
Ismael Rodriguez was very courteous and very professional.He provided excellent customer service . I did, however, address that there were no signs posted in the indoor waiting rooms to wear masks and practice social distancing. I was informed that this concern would be addressed.
8/10/2020
Ankur V. VERIFIED CUSTOMER
Great service.
8/9/2020
Lynn S. VERIFIED CUSTOMER
Great job
8/9/2020
Ronald C. VERIFIED CUSTOMER
Raul is awesome and very helpful.
8/9/2020
Kamie H. VERIFIED CUSTOMER
Tim’s the best. Seriously. His style of excellent customer service and excellent communication is unmatched. There’s another Ford dealership closer to me but I make the drive to Ken Grody just to work with Tim. Please encourage him to keep up the good work.
8/9/2020
Salvador Or. VERIFIED CUSTOMER
I wish they would have washed the car.
8/8/2020
Mark W. VERIFIED CUSTOMER
As usual, Tim Prete was very helpful and kept me informed about the status of my vehicle while it was in the shop. It is always a pleasure working with him.
8/8/2020
Jesus H. VERIFIED CUSTOMER
Buen servicio- buen trabajo gracias.
8/8/2020
Fernando T. VERIFIED CUSTOMER
Tim is a great guy. He's helped me before and I've never been disappointed.
8/8/2020
Russell N. VERIFIED CUSTOMER
Tim is completely professional takes command from the time I show up and gets me in and out
8/8/2020
Alice S. VERIFIED CUSTOMER
Raul is great. Thanks!
8/8/2020
Cesar T. VERIFIED CUSTOMER
Raul Rodriguez is a great service advisor and happy with his services and the Ke Grody Team. Very professional
8/8/2020
Larry T. VERIFIED CUSTOMER
Raul was great, I'll be back .
8/8/2020
Julianna C. VERIFIED CUSTOMER
Another excellent job by the service guys.
8/8/2020
Brittney O. VERIFIED CUSTOMER
I was satisfied with my service but Henry does take hours if not days to respond and he does not return phone calls all the time