Annette has always taken care of my truck needs, its slways a pleasure to use Ken Grody as my service location
9/28/2020
Michelle M. VERIFIED CUSTOMER
Service was great .
9/28/2020
Ryan T. VERIFIED CUSTOMER
5 star service. Annette was very professional and courteous. Annette kept me up to date on the status of my car. I was lucky to have her as my service advisor.
9/28/2020
Danton D. VERIFIED CUSTOMER
Really a good excellent service & repair.
9/27/2020
Reginald R. VERIFIED CUSTOMER
Excellent service all the way around.
Thank you!
9/27/2020
Suh-Jiuan K. VERIFIED CUSTOMER
Mr. Miguel Alvarez Pacheco was very helpful!
Thank you!
9/27/2020
Martin T. VERIFIED CUSTOMER
Raul always goes the extra mile
9/27/2020
Jeffrey C. VERIFIED CUSTOMER
Excellent service from Tim
9/27/2020
Nicole C. VERIFIED CUSTOMER
Tim is great to work with and makes the entire service process so easy and he always goes above and beyond the standard customer service model. I definitely appreciate how communicative he is about what’s happening with my vehicle on a daily basis, if it happens to be in there longer than a day.
9/27/2020
Juan M. VERIFIED CUSTOMER
Honestly, Tim service from the day I dropped off the vehicle until the day I picked up it was magnificent!
Tim se tomo el tiempo para llamarme por teléfono y conseguir un carro de renta y cuando fui este sábado a recoger el carro se aseguró en persona si todo estaba bien, thanks Tim and Thanks to your whole crew!
9/27/2020
Mallory C. VERIFIED CUSTOMER
Raul was great from start to finish. He was informative patient and reliable. Thank you
9/27/2020
Rebecca D. VERIFIED CUSTOMER
Tim went above and beyond to communicate and help resolve multiple issues with my vehicle. His professionalism and courtesy is always appreciated but this time he really helped make a bad situation better. Thank you!
9/27/2020
Chris B. VERIFIED CUSTOMER
Henry made this the best service experience I have had in 30 years with any Ford dealership! I can’t say enough about my experience with Ken Grody except I will purchase my next truck from them.
9/26/2020
Sam K. VERIFIED CUSTOMER
Thank you for all.
9/26/2020
Carlos . VERIFIED CUSTOMER
Excellent customer service!!!
9/26/2020
Brad S. VERIFIED CUSTOMER
Very helpful and appreciate the time estimated was accurate.
9/26/2020
Salvador Or. VERIFIED CUSTOMER
Truck looks great - Raul did great - just wish it would have been done sooner but I’m glad to have it back.
9/26/2020
David K. VERIFIED CUSTOMER
Miguel seem genuinely passionate about his work. When I call and leave a message, he promptly returns my call. He seems very knowledgeable about the workings of motor vehicles. Nice and easy going guy.