Hands down the best service team !!
Thanks tim and steve..
10/10/2020
Jason B. VERIFIED CUSTOMER
Tim did a great job, as Ford was ridiculous with timeline to deliver apim. Tim kept me informed as best he could and I appreciate that. Thank you.
10/9/2020
Frederick M. VERIFIED CUSTOMER
Thank you for keeping us updated as the repairs progressed.
10/9/2020
Gary . VERIFIED CUSTOMER
I always get excellent service Raul is the best
10/9/2020
Anthony B. VERIFIED CUSTOMER
Annette was the best. Ty
10/9/2020
Francisco C. VERIFIED CUSTOMER
Miguel Pacheco Alvarez helped me all the way to get my vehicle every time I need help or I need to contact him for a question he was there for me
10/9/2020
Paul R. VERIFIED CUSTOMER
Raul Rodriquez handles himself very professional.
10/9/2020
Juli R. VERIFIED CUSTOMER
Annette was very helpful and keep me informed on the status of my repair.
10/9/2020
Roberta H. VERIFIED CUSTOMER
He is the best!
10/9/2020
Michael F. VERIFIED CUSTOMER
Yes I was JC is the nan also on top of his game and treats you family. He deserves a bonus.
10/9/2020
Daniel S. VERIFIED CUSTOMER
Raul is one of the best or the best service tech at ken grody Ford at Buena Park always my go to guy when I need work on my truck, explains very well and answers all questions && concerns. It’s a pleasure working with Raul.
10/9/2020
Robert R. VERIFIED CUSTOMER
Tim is very good and a great asset to your service department!
Robert
10/9/2020
Pamela C. VERIFIED CUSTOMER
Tim was very nice and professional, thank you Tim.
10/9/2020
Ben C. VERIFIED CUSTOMER
We will be glad when the construction has been completed
10/9/2020
Brian W. VERIFIED CUSTOMER
Tim provided excellent customer service
10/9/2020
Nissan B. VERIFIED CUSTOMER
There was no communication at all between the service advisor and I. I couldn’t get an update on the vehicle, no service advisor was willing to give me a response when the vehicle would be done.
10/8/2020
Valeria S. VERIFIED CUSTOMER
Everything excellent
Henry is somebody yoy can trust
10/8/2020
Kenneth V. VERIFIED CUSTOMER
Good job as always.
10/7/2020
Antoinette G. VERIFIED CUSTOMER
Annette provided excellent customer service.
10/7/2020
Ricarda R. VERIFIED CUSTOMER
I did not have good service with you guys. I got a recall notice for a part on my truck and I took it in to get fixed. My truck was with Ken grody Ford for 2 days and nothing was done. My recall part was not fixed. I missed a day off of work since you guys had my truck. I had to pick it up with no changes since I couldn't miss more work and you guys were not fixing anything.