Service was great, very professional and friendly.
1/19/2021
Gloria W. VERIFIED CUSTOMER
JC was excellent, he was very pleasant and provided the level of service that I had received in the past. I bought my car at Ken Grody becuz of service level received in the past by the service dept
1/19/2021
Steven F. VERIFIED CUSTOMER
Henry Garibay was excellent. You have a good team there. The music was too loud in the lobby. I like loud music but not in that environment.
1/19/2021
Earl J. VERIFIED CUSTOMER
Tim's service was very attentive and thorough.
1/16/2021
Katherine V. VERIFIED CUSTOMER
well done start to finish
1/16/2021
Stephen P. VERIFIED CUSTOMER
As always, Tim Prete and the entire team at Ken Grody Ford have surpassed our expectations.
1/15/2021
Tracy H. VERIFIED CUSTOMER
Miguel was patient, calm and kind!
1/15/2021
Alyssa M. VERIFIED CUSTOMER
Raul is an excellent service advisor who always is welcoming whenever I bring my car in for service. Thank you!
1/15/2021
Dawnice K. VERIFIED CUSTOMER
Professional courteous. Follow up was more than amazing.
1/15/2021
Karen N. VERIFIED CUSTOMER
I TRUST KEN GRODY FORD ALWAYS and feel like my vehicle is in the best hands for best cost. I will probably buy my next car from KGF.
1/14/2021
Nancy M. VERIFIED CUSTOMER
Very attentive, friendly customer service
1/14/2021
Tiago C. VERIFIED CUSTOMER
Raul is the best. Thank you for your hard work and patience.
1/14/2021
Ansol H. VERIFIED CUSTOMER
Mr. Alvarez really knows my demand for my vehicle, and he pay attention to all the details. In order to make all the service process smooth and accurate.
1/14/2021
Henry F. VERIFIED CUSTOMER
She is profesional have a lot of knowledge and thanks to her you will have a loyal costumer from now on
Thank you
1/14/2021
Mauricio M. VERIFIED CUSTOMER
Awesomevxustomer service
1/14/2021
Douglas B. VERIFIED CUSTOMER
Great service from Miguel.
Really pleased with the service I receive from the Ken Grody team
1/14/2021
**** B. VERIFIED CUSTOMER
During Covid customers should not be using pens the staff use. Also there was not 6ft distancing in the trailer with employees or customers . This is just what I observed, I’m sure you have a high rate of Covid at Ford!
Other then that service was xlent