Always a pleasure to have my vehicles serviced at Ken Grody Ford. Superb service personal, very professional. Excellent techs and always satisfied with their work. I drive all the way from Arizona to have my vehicles cared for at Ken Grody Ford.
1/22/2021
Janice F. VERIFIED CUSTOMER
Tim was very good. He called me to let me know when the car was 15 minutes from being finished
1/22/2021
Michael C. VERIFIED CUSTOMER
Great service team
1/21/2021
Henry W. VERIFIED CUSTOMER
I have a due bill from August 2020 that is still not complete. I have left multiple messages for JC most recently on Jan 6, Jan 25 and today with no call back. Please advise when I can expect completion of the due bill . Thanks Henry W
1/21/2021
Chi T. VERIFIED CUSTOMER
Great thorough experience. Appreciated the personal insights
1/21/2021
Michael L. VERIFIED CUSTOMER
Very helpful
1/21/2021
Stephanie C. VERIFIED CUSTOMER
Great service
1/21/2021
Jayme L. VERIFIED CUSTOMER
Raul has been my service representative for over 10 years on my families 5 vehicles.
1/21/2021
Steven G. VERIFIED CUSTOMER
Annette is by far the best service advisor I have come across when having work done at a dealership. I have NEVER liked taking my vehicle’s to a dealer until I had the pleasure of dealing with Annette. I feel comfortable knowing my vehicle will be taken care when I deal with her.
1/21/2021
Maria Q. VERIFIED CUSTOMER
She was great and answered all my questions
1/21/2021
David Z. VERIFIED CUSTOMER
Was never called when part.was suppose to show up to get it fixed. Called sereval times and let emails and never heard anything back.
1/21/2021
Brian L. VERIFIED CUSTOMER
Excellent service
1/21/2021
Antonio C. VERIFIED CUSTOMER
Raúl always makes my visit above expectations.
1/21/2021
Jeannine C. VERIFIED CUSTOMER
Excellent service provided by Raul Rodriguez
1/21/2021
Lisa S. VERIFIED CUSTOMER
He was so kind and friendly
1/21/2021
Lisa G. VERIFIED CUSTOMER
My car was not fixed. I'm very unsatisfied with the service. I also was without my car for 9 days. Not a thing was touched. Nor was my car even washed.
1/21/2021
Susan J. VERIFIED CUSTOMER
Very professional service which is rare these days. Thank you for providing great customer service.
1/21/2021
Jose G. VERIFIED CUSTOMER
I would give an A plus to Annette Gironta... she has a really excellent customer service.
1/21/2021
Jason N. VERIFIED CUSTOMER
Annette was great. Kept me well informed about my truck and when it was ready.
1/21/2021
Tamela P. VERIFIED CUSTOMER
She worked diligently and took care of everything. I even had my car back the same day which hasn’t been many times before when I’ve brought my car in . She was friendly and made me feel confident things would get taken care of .