We have been pleased since the first day we walked in until I picked up the truck from you. I will be recommending Ken Grody to all of our friends. Thank you to you and your whole staff
4/3/2021
Paula D. VERIFIED CUSTOMER
Very professional performed all my service needs in a timely manner.
4/3/2021
Sean H. VERIFIED CUSTOMER
Need the coffee machine back.
4/3/2021
Alan K. VERIFIED CUSTOMER
No comment.
4/3/2021
Chris R. VERIFIED CUSTOMER
Great job, as always!
4/3/2021
Dewitt D. VERIFIED CUSTOMER
Henry was amazing.. if all employees are like him then for should be in good hands. Love ford for life. Thank you all.
4/3/2021
Benjamin R. VERIFIED CUSTOMER
Raul was courteous and professional as he always is. He made it a point to acknowledge me and listen to my concerns regarding my car. He followed up with me to make sure I understood the timeline and progress of my car. I also appreciated the timeliness of getting it repaired as well as his checking up on me after I picked up my car. Raul continues to provide exceptional service. I will continue to visit Ken Grody because Raul’s service.
4/3/2021
Julio G. VERIFIED CUSTOMER
Great service. Very pleased. Thank you!
4/3/2021
Jay M. VERIFIED CUSTOMER
Despite the conditions today the service performed on my car was quick and clean. Mr. Garibay was polite, professional and efficient.
4/2/2021
Darlene A. VERIFIED CUSTOMER
Miguel was very helpful & thorough. He kept me informed of the status of my vehicle & advised me on a recall issue.
4/2/2021
John S. VERIFIED CUSTOMER
Friendly, professional
4/2/2021
Pete K. VERIFIED CUSTOMER
Ismael was great, very professional and courteous. However, we were very disappointed in the detail work on the wheels, which were left unclean with drippings that were difficult to remove. My husband spent 45 minutes cleaning the wheels when we returned home.
4/2/2021
Stacey S. VERIFIED CUSTOMER
Took care of my cars issue in a timely matter. Very friendly and helpful.
4/2/2021
Doug H. VERIFIED CUSTOMER
Very professional!!!!!
4/2/2021
Eleisha H. VERIFIED CUSTOMER
Always very helpful and the best service!
4/2/2021
Christine C. VERIFIED CUSTOMER
Raul is always the best
4/2/2021
Juan G. VERIFIED CUSTOMER
I really appreciate the service given to me by Mario. He kept me informed with what was going on with my vehicle. He told me about I recall that I was unaware of. I also needed other stuff looked at and he made it easy for me. Least to say I didn’t have an appt so I was a walk-in for an oils change.
4/2/2021
Paco A. VERIFIED CUSTOMER
Great service
4/2/2021
Mike W. VERIFIED CUSTOMER
As per usual, Mr Prete was so very helpful and got me in and out in good time. He's the best.
4/2/2021
Drew S. VERIFIED CUSTOMER
I was told my truck would be ready in two days but is has been three with no update from you