Tim was wonderful, he took every step needed to make sure that my experience was quick and pleasant. Great management team at Ken Grody Ford.
3/27/2021
Jose E. VERIFIED CUSTOMER
Courteous professional service. Thank you
3/27/2021
Steven L. VERIFIED CUSTOMER
Annette was very helpful and attentive to me and my concerns . Dealing with her during this very frustrating part of owning a vehicle was refreshing and made this experience not so painful and stressful. Please thank her again for me .
3/27/2021
Anthony M. VERIFIED CUSTOMER
The staff is always welcoming and my vehicle was ready on time.
3/27/2021
Estrella . VERIFIED CUSTOMER
Very happy with the service
3/27/2021
Virginia O. VERIFIED CUSTOMER
Professional, courteous, and most attentive in getting my Ford Edge service done . Thank you all for doing an excellent job.
3/26/2021
Catleya S. VERIFIED CUSTOMER
Raul Rodriguez always makes sure that he explains what is to be done with my car. Just like what I mentioned before in one of these surveys, I take my Ford vehicles to Ken Grody for service because of Raul because I know that my vehicles will be taken care of!
3/26/2021
Julia G. VERIFIED CUSTOMER
I’m happy with my service experience because everyone was polite & professional. My car was serviced fairly quickly & returned clean .overall a good experience.
3/26/2021
Paul R. VERIFIED CUSTOMER
Raul Rodriquez was very professional.
3/26/2021
Choong L. VERIFIED CUSTOMER
Mario, our service provider, did great job to assist us
He made effort to find our car problems and kindly explained us from begining to end.
3/26/2021
Mark T. VERIFIED CUSTOMER
I purchased my 2017 Fusion at K G Ford and have had a great experience with the Dealership from day one,Ismael Rodriguez has been professional from the first day I had my vehicle serviced,personable and courteous,thanks again,Mark T
3/26/2021
Samuel U. VERIFIED CUSTOMER
great service
3/26/2021
Miriam U. VERIFIED CUSTOMER
I did not like how my truck came out and they gave it back to me very dirty
3/26/2021
Janet H. VERIFIED CUSTOMER
Thank you Mario, you not only took the time to listen to my concerns but with no question you took care of my request and got my car in and serviced very quickly much appreciated.
3/26/2021
Steve S. VERIFIED CUSTOMER
Raul has been working with me on my vehicles for years, and as always takes care of business.