I did not have an appointment, but I was in and out in no time.
3/30/2021
Rafael Z. VERIFIED CUSTOMER
Keep up the good work thank you
3/30/2021
Phillip D. VERIFIED CUSTOMER
Annette is very good about getting everything done
3/30/2021
Janet H. VERIFIED CUSTOMER
Tim Prete was very professional and did a great job keeping me informed about my car.
3/30/2021
Jason H. VERIFIED CUSTOMER
Tim always does a great job with meeting my needs. He adds just the right amount of a personal touch so I don't feel like a number. Thanks for the great service.
3/30/2021
John T. VERIFIED CUSTOMER
I look forward to working with Tim again on my other two Ford models.
3/30/2021
Kristy M. VERIFIED CUSTOMER
Tim was friendly and knowledgeable!
3/30/2021
John M. VERIFIED CUSTOMER
Very good service and attention to the customer
3/29/2021
Gary R. VERIFIED CUSTOMER
Very happy you could fit me in at the last minute and get every thing done quickly. I
3/29/2021
Bryce H. VERIFIED CUSTOMER
Raul was great, was not expecting a follow up call after I picked up my car to check on my vehicle and make sure everything was good, I appreciate that a lot thanks again will defiantly keep having my car serviced there!
3/29/2021
Shannon D. VERIFIED CUSTOMER
Completely satisfied. He was very friendly and knowledgeable.
3/29/2021
Mark W. VERIFIED CUSTOMER
As a regular customer of the service department at KGF, my usual service advisor is Tim Prete. I can always count on being treated as a VIP when I bring my vehicles in for service. On Saturday, Tim was not available and I had the pleasure of working with Mario Santana. He was extremely professional and kept me informed on the diagnostics on my vehicle and providing a timely quote for the work to be done. This kind of seamless customer service is the reason I continue to bring my vehicles for all of my service needs.
3/29/2021
Jeffrey B. VERIFIED CUSTOMER
Tim Prete represents the quick lane with great customer relations and professionalism. He’s always going out of his way to make sure I’m completely satisfied with the work being done.
3/28/2021
Joseph M. VERIFIED CUSTOMER
I bought an extended warranty on my vehicle. The “check engine” light on my vehicle indicated some sort of problem with the fuel system on my car, a problem that would cause it to fail a smog check and caused other systems to become inoperative due to safety concerns. No one could tell me if this issue would be covered by the extended warranty. As it turned out, the defect was covered. This was the forth time I can remember that my car was in your service dept. for other than routine service.
3/28/2021
Hector C. VERIFIED CUSTOMER
I have not received the vehicle back yet so the story is still to be told.
3/28/2021
Marchell W. VERIFIED CUSTOMER
First time visit, very friendly and quick service.
3/27/2021
Kai H. VERIFIED CUSTOMER
Tim is an asset to your management team, always greats me with a smile and explains what should be done, and why!
He is doing better that your construction project, it’s getting old!!!
3/27/2021
Betty D. VERIFIED CUSTOMER
He actually paid attention to what I was saying. Congenial and very personable.
3/27/2021
John C. VERIFIED CUSTOMER
Raul was excellent as usual
3/27/2021
Richard C. VERIFIED CUSTOMER
Very pleased with the service provided at Ken argosy Ford. The only dealership I trust my truck to. I purchased my truck there and drive 50 miles to have it serviced there. My current truck is an F450, the prior truck was a F350 both purchased at Ken Gordy.
The person in the service department that has been a friend and the most helpful is Tim Pete.
I alway look forward contacting him as I know he provides excellent service and is a good friend.
Thank you !!