I have been having my Ford’s at Ken Grody Ford for years. The reason I return is the excellent staff and the service they provide. As always the service today was excellent.
4/1/2021
Richard O. VERIFIED CUSTOMER
She was great
4/1/2021
Ronnie C. VERIFIED CUSTOMER
I am waiting on the call ! ****-****-xxxx
4/1/2021
Sophia T. VERIFIED CUSTOMER
Tim is great !!! So satisfied
A+
4/1/2021
Kenneth M. VERIFIED CUSTOMER
Tim Prete and your entire staff always make me feel important
4/1/2021
Holly E. VERIFIED CUSTOMER
Very happy with the service provided. However, it was very difficult to get through to someone when we initially called to verify the truck was ready. Overall, happy with the experience.
3/31/2021
Michael G. VERIFIED CUSTOMER
Tim is always professional and goes way beyond customer satisfaction. He is a big reason I keep coming back to KG Ford for service. Thanks Tim!
3/31/2021
Laurence B. VERIFIED CUSTOMER
Mario was very through and explained everything in advance. He also had a professional attitude.
3/31/2021
Jeff K. VERIFIED CUSTOMER
Mario went out of his way to make sure I was taken care of. Thanks for the great service!
3/31/2021
Bill D. VERIFIED CUSTOMER
Went above and beyond to make sure the job was done correctly and timely
3/31/2021
Jay P. VERIFIED CUSTOMER
He's pretty funny
3/31/2021
Elaine B. VERIFIED CUSTOMER
Raul always takes good care of me.
3/31/2021
Emilia S. VERIFIED CUSTOMER
Thank you!
3/31/2021
David M. VERIFIED CUSTOMER
Tim Prete was very prompt on keeping me informed on are vehicle called me when he said he would.
3/31/2021
Ryan C. VERIFIED CUSTOMER
No issues. Simple and smooth service.
3/31/2021
Ronlyn G. VERIFIED CUSTOMER
Channa & JC are excellent Managers
You need more employees like them both
They know how to provide quality service for customers
3/31/2021
Mark W. VERIFIED CUSTOMER
Great customer service...Tim and crew had my vehicle in and out in no time...
3/31/2021
Steven F. VERIFIED CUSTOMER
First words out of the service writers mouth was oh yeah it’s probably not covered under warranty because you have mouse prints inside the hood area. No need to jump to conclusions and get someone frustrated and aggravated. I had my car for over two weeks. Every step of the way was like pulling teeth to get them to try and remedy the issues. I felt like I was the mechanic instructing you guys.