Tim always goes above and beyond with his service level.
11/14/2021
Robert D. VERIFIED CUSTOMER
The office runs a little slow, takes a while to be seen even when you have an appointment, but the overall service is great.
11/14/2021
Debbie J. VERIFIED CUSTOMER
Always a great experience at your dealer. Very satisfied! Thank you
11/14/2021
Mildred R. VERIFIED CUSTOMER
A misunderstanding was cleared up and I thank
Ken Grody Ford's Service Department for a job well done.
Thank You Again, Millie
11/13/2021
John T. VERIFIED CUSTOMER
Courteous and professional. Thank you for taking care of me, people like you are the reason we are repeat customers
11/13/2021
Linh Nga. VERIFIED CUSTOMER
- I asked the vehicle to be washed & vacuum inside but it was only washed outside. No one even checked or made sure about it.
- The “park break” warning sign was turned on after checkup. I got the text asking if I wanted the park break to be checked for $175. There was only “oil change” warning sign appeared before I drop off the vehicle.
- My monthly payment for my vehicle added up almost $60/month for service. I truly hope we get a fair and honest service for what we paid. Thank you.
11/13/2021
Robert G. VERIFIED CUSTOMER
I was saying to Annette that I like doing business with people who care about the service they provide, and the people they serve. Thanks, Annette!
11/13/2021
Andrei R. VERIFIED CUSTOMER
Ken Grody service is always on point!
11/13/2021
Jason A. VERIFIED CUSTOMER
The service section looked brand new. It was nice and clean.
11/13/2021
Ali B. VERIFIED CUSTOMER
Completely evasive and didn’t care about the customer concerns. Wasted two days of my time and did nothing. Very bad customer service
11/13/2021
Miriam R. VERIFIED CUSTOMER
Thanks and good service
11/13/2021
William S. VERIFIED CUSTOMER
ok
11/13/2021
John A. VERIFIED CUSTOMER
I’m very happy with getting my car back on the same day. Happy with my service with Raul.
11/12/2021
Judy O. VERIFIED CUSTOMER
Tim was great.. kept us informed about the progress and was able to get my car ready sooner than expected.. néw brakes and a great car wash oh my????
Thank you
11/12/2021
Arnulfo R. VERIFIED CUSTOMER
Me Dio mucho gusto que me hablaran en Espanol
11/12/2021
Richard M. VERIFIED CUSTOMER
Mario was great.
11/12/2021
Jae N. VERIFIED CUSTOMER
Good service
11/12/2021
Lorenzo G. VERIFIED CUSTOMER
Very satisfied with service provided by Raul Rodriguez