Raul is a great advisor. Great customer service and communication all around. Thank you.
11/19/2021
Miguel G. VERIFIED CUSTOMER
Don’t have my Bronco yet, but I am surprised at the high level of service so far.
11/18/2021
Joe R. VERIFIED CUSTOMER
Great work, I was in and out quick.
11/18/2021
Kellan W. VERIFIED CUSTOMER
As always, I am 100% satisfied with the service I received at Ken Grody. JC is one of the most genuine people I’ve ever met. Austin helped me out this visit and was very professional and very good at what he does. Thank you guys for always taking care of me!
11/18/2021
Bill P. VERIFIED CUSTOMER
Good communication.
11/18/2021
Katya K. VERIFIED CUSTOMER
Ismail did a fantastic job with communicating when parts were ready, scheduling the appointment and follow up once the car was ready. He’s always very attentive and look forward to working with him in the future when my car needs any other service completed.
11/18/2021
Barbara E. VERIFIED CUSTOMER
No waiting, Mario explained service to be completed, asked if I had any questions and vehicle was done exactly in time frame given. Thank you Mario.
11/18/2021
Nicholas E. VERIFIED CUSTOMER
Very professional as always. Thank you
11/18/2021
Frank G. VERIFIED CUSTOMER
A pleasure to work with. Truly professional.
11/18/2021
Robert H. VERIFIED CUSTOMER
JC was great, went above and beyond. looking forward to bringing my Bronco back for more upgrades!
11/18/2021
Karen M. VERIFIED CUSTOMER
Did a wonderful job with the work and customer service experience was awesome. My problem was I was the 3 vehicle checked in at 7am and didn't leave till 9am. To me the is not quick turn around for an oil change and quick inspection.
11/18/2021
Ivonne M. VERIFIED CUSTOMER
Excellent
11/18/2021
Anthony P. VERIFIED CUSTOMER
Raul was outstanding. Great communication and took care of everything
11/18/2021
Linda S. VERIFIED CUSTOMER
Tim is the best! He is the main reason we continue to do business with Ken Grody ford. Also very helpful and professional ????
11/17/2021
Rich R. VERIFIED CUSTOMER
Mario was helpful and explained the process well. Thanks for the car wash.
11/17/2021
Alfredo G. VERIFIED CUSTOMER
Very good customer service, explained everything, proffessional, thank you
11/17/2021
Sonia S. VERIFIED CUSTOMER
As of today , YES.... still satisfied with Mr. Santana service !!!! Still staying with Buena Park Ford ! Use to be Cerritos Ford customer
11/17/2021
Vincent H. VERIFIED CUSTOMER
Great services.
11/17/2021
John P. VERIFIED CUSTOMER
Some of your staff helped me rescue a praying mantis from inside my Escape. One person recorded a video of me with the mantis on my hand. If there is any way to get a copy of that video to show my daughters I would very happy. Thank you.