Annette is the best ! She helped me a lot in understanding the
Needs and the Safety of my vehicle. I appreciate her help very
Much!’
11/17/2021
Sue E. VERIFIED CUSTOMER
As always, Tim offered superb service.
11/17/2021
Amador L. VERIFIED CUSTOMER
Very kind
11/17/2021
Perla S. VERIFIED CUSTOMER
I was completely satisfied. The turnaround time was as promised. Thank you Ford of Buena Park.
11/17/2021
Kristen M. VERIFIED CUSTOMER
Mario was very friendly and helpful with my service.
11/16/2021
Carol D. VERIFIED CUSTOMER
I especially appreciated that Ismael communicated with me every step of the way. When he called for my car to be brought up for me after service was completed, there seemed to be a considerable delay in finding it and bringing it up. I don’t believe that was his fault. Thank you for washing my car! I will recommend Ismael to my sister who just bought a Ford.
11/16/2021
Donna Or. VERIFIED CUSTOMER
Your service Dept is always outstanding. We look forward to our next service.
Thank you
11/16/2021
Rose C. VERIFIED CUSTOMER
Raul was excellent. He served me with a smile and respect. He got the job done efficiently
11/16/2021
John S. VERIFIED CUSTOMER
Fast turnaround and excellent service as usual from Tim Prete!!!
11/16/2021
Judith L. VERIFIED CUSTOMER
I am very happy with the quality of service I received today. I am grateful for the outstanding customer service I received from entering the parking lot to having my car door opened for me when I picked up my car.
11/16/2021
Bryan P. VERIFIED CUSTOMER
Tim kept me up to date on my vehicle service and I received my vehicle back before the estimated time. He even contacted me regarding my FordPass rewards points and using them towards my purchase. My thanks to him and all the staff at Ken Grody Ford!
11/16/2021
Clara M. VERIFIED CUSTOMER
Never worry always a job well done
11/16/2021
Paul S. VERIFIED CUSTOMER
Good job
11/16/2021
Chris R. VERIFIED CUSTOMER
Raul was excellent. I had to have my truck back today and he made sure it got done. Thank you again Raul.
11/16/2021
Michael T. VERIFIED CUSTOMER
Excellent service! Great communication. Love the newly upgraded service center
11/16/2021
Hugo R. VERIFIED CUSTOMER
Ismael was very helpful and understood my needs in my car .he provide excellent service
11/15/2021
Orpah T. VERIFIED CUSTOMER
Thank you!
11/15/2021
Irene S. VERIFIED CUSTOMER
Raul Rodriguez was very professional, knowledgeable, thorough, and very kind. He provided excellent customer service.