Thank you Raul, for getting our car in and out the same day.
10/25/2022
Henry F. VERIFIED CUSTOMER
Raul Rodriguez is the best! He’s been helping me since 2015. Great customer service since day one. Nice waiting area next to the vending machines and coffee table. Thank you kG.
10/23/2022
Edgar R. VERIFIED CUSTOMER
The service at Ken Grody Ford is wonderful
10/23/2022
Joseph M. VERIFIED CUSTOMER
Chris was great.
10/23/2022
Michael H. VERIFIED CUSTOMER
Great and up front service every time
10/22/2022
Nikki D. VERIFIED CUSTOMER
Still can not believe they lost my keys in the vehicle. That is something that should never have happened because it makes the service team look bad. I’m glad they were able to program two new keys for me after about 2 hours waiting. All the service team should be more responsible. Maybe think of a new way to avoid this from happening again.
10/22/2022
Patricia . VERIFIED CUSTOMER
I always go with Raul Rodriguez he always gets things done. Always willing to go the extra mile to get a costumer happy.
10/22/2022
Jamie M. VERIFIED CUSTOMER
Yes Pete was Great communicator. Although my not having my car was inconvenient I lived thru it.
10/21/2022
Lisa L. VERIFIED CUSTOMER
Chris was awesome. Got my vehicle in right away. I was in and done in under an hour. I really appreciate the great customer service.
10/21/2022
Jeffrey H. VERIFIED CUSTOMER
Tim always goes above and beyond, that’s why I keep buying trucks from you guys.
10/21/2022
Alejandro L. VERIFIED CUSTOMER
Annette my service rep was great.y truck us running worse than before I took it in.
10/20/2022
Clark B. VERIFIED CUSTOMER
Thank you very professional team at Ford
10/20/2022
Glenn B. VERIFIED CUSTOMER
JC was very professional and helpful..
10/20/2022
Hyong P. VERIFIED CUSTOMER
Actually it was Abraham that helped me with the window tint. Abraham was excellent to work with. Very friendly, professional, easy to talk to. He’s a 5 star employee!! Very happy with the service from beginning to the end.
10/20/2022
Saundra A. VERIFIED CUSTOMER
Mr. Prete was very accommodating to ensure my car service went smoothly
10/20/2022
Terrence L. VERIFIED CUSTOMER
Still waiting on answer for question I had pertaining to new truck ... but this is not a negative in regards to Chris & his accomodating attitude & willingness to help me whenever I call
10/20/2022
Guadalupa A. VERIFIED CUSTOMER
From 1st call to make appt to pick up. Chris was true to his word. Service was completed in less time that expected
10/20/2022
William B. VERIFIED CUSTOMER
Been going to KG for many years and always have fast, courteous service. Everyone is always friendly, helpful, and explains everything. I’ve never taken my cars anywhere else. They have kept my cars in perfect running condition.
10/20/2022
Mike R. VERIFIED CUSTOMER
Outstanding service from beginning to end!!! From the follow up text to the courtesy call regarding when my vehicle would be done, thanks Tim your top notch!