Amazing service and very thorough I really appreciate Annetts efforts
10/27/2022
Jamie . VERIFIED CUSTOMER
Tim was the best.
Kept me informed and explain the service that was performed.
Got me in and out.
Kudos!
10/27/2022
David P. VERIFIED CUSTOMER
Outstanding service. My service writer kept me updated with my vehicle repaired. This is the second vehicle I have serviced with my service writer. I highly recommend him.
10/27/2022
Dennis D. VERIFIED CUSTOMER
Thank you Raul for helping me again with my daughter's Ford Fusion Energi! It is always a pleasure working with you!
10/27/2022
Patricia C. VERIFIED CUSTOMER
Chris is so professional. He gets things done!
10/27/2022
Tammy A. VERIFIED CUSTOMER
Annette, was easy to speak with. She followed up with me when she needed to. I appreciate her taking the time to notice there was a recall for the transmission on the 15 Ford Fusion. I had forgotten to bring my paperwork in. I have it. I just had forgotten. Thank you, Annette for a job well done. Only one question I see a charge for the recall. This may be a mistake. I will follow up tomorrow. Thank you, again!
10/27/2022
Louie H. VERIFIED CUSTOMER
Very satisfied…personable and professional
10/27/2022
George B. VERIFIED CUSTOMER
We were expecting a second phone call today to confirm the extent of the work from the diagnostic evaluation of the car and have not received that call.
10/27/2022
Suzanne F. VERIFIED CUSTOMER
All areas were covered in our service and timing for next time. Thank you Raul!
10/27/2022
Richard M. VERIFIED CUSTOMER
Annette was great, so was everyone.
10/26/2022
Michael H. VERIFIED CUSTOMER
Tim did a great job and it was much appreciated
10/26/2022
Rita R. VERIFIED CUSTOMER
Raul is always very nice. He is the only one I go to.
10/26/2022
Jr R. VERIFIED CUSTOMER
A very good employee who cares about his Ford customers!!!
10/26/2022
Debra A. VERIFIED CUSTOMER
I’ve always had nothing but great service at Ken Grody.
Thank you again for such great service.
10/26/2022
Elizabeth V. VERIFIED CUSTOMER
Annette was very kind and explained all what needed to be done on my vehicle
10/26/2022
Ellery W. VERIFIED CUSTOMER
Tim Prete made the experience personable and ensured the vehicle was completed within his estimated time frame gave. He also provided suggestions of places within walking distance to get something to eat. Tim is a great service advisor.
10/26/2022
Tram B. VERIFIED CUSTOMER
Customer service is TERRIBLE!
10/26/2022
Gregory B. VERIFIED CUSTOMER
Chris did a great job.
10/25/2022
Gary L. VERIFIED CUSTOMER
Mario Santana was completely on his game. From the moment I walked in he greeted with a smile and assured I would be taken care with my factory recall and regular service in no time at all. He delivered as he said he would. The whole experience almost made me sad to leave.