Mario was attentive and understood the problem and went over what repairs were needed. A true professional. Every encounter I've had with the KG service team was positive and they all deserve 5 stars.
11/23/2022
Virginia C. VERIFIED CUSTOMER
Raul has been my service adviser for many years, he is always efficient and courteous and friendly. I always feel I am leaving my car in good hands. He always returns my calls in a timely manner.
11/23/2022
Mark M. VERIFIED CUSTOMER
I am always treated like a valued customer when I bring one of my vehicles to Ken Grody Ford Buena Park.
11/22/2022
Shun P. VERIFIED CUSTOMER
Chris is always extremely knowledgeable and courteous, takes the time to explain potential problems and resolutions, no one wants to have problems with their Ford but I am very thankful he is there to really help out when something does come up!
11/21/2022
Eddie T. VERIFIED CUSTOMER
Good, quick service
11/21/2022
Michelle G. VERIFIED CUSTOMER
Great service. Thank you
11/21/2022
Lynne I. VERIFIED CUSTOMER
Great service. No waiting. Work completed earlier than expected.
11/20/2022
Lawrence H. VERIFIED CUSTOMER
Great job, thank you Raul.
11/20/2022
Frank H. VERIFIED CUSTOMER
Always friendly and quality service ????
11/20/2022
Yu C. VERIFIED CUSTOMER
Very nice thanks
11/20/2022
Matthew M. VERIFIED CUSTOMER
Nice work.. courteous and efficient support. Gave a detailed evaluation of the car. I will definitely come back happily. Yhanjs
11/20/2022
Danelle W. VERIFIED CUSTOMER
Could not have gone any smoother from making my appointment with Annette to picking up my truck.
11/20/2022
Amjad M. VERIFIED CUSTOMER
Chris was great! However, I was dissatisfied with the policies set in place by ford and the dealership. Why did I have to pay insurance on a rental that was given to me because I had to bring my truck in for a dangerous recall?
11/20/2022
Frank B. VERIFIED CUSTOMER
Tim is fantastic to work with. I could not ask for more.
11/18/2022
Melissa R. VERIFIED CUSTOMER
Tim is always so nice and keeps me updated on the progress of my car repair. I appreciate his professionalism and efficiency.
11/18/2022
Myra D. VERIFIED CUSTOMER
Annette was very helpful & kind. Car maintenance is new to me as my late husband was always the one to have the cars serviced. She was very helpful. She got me two very good quotes for new tires & was very patient with my questions.
11/18/2022
John K. VERIFIED CUSTOMER
Raul - always takes the time to
explain what is needed and why it’s needed.
He does good..
11/17/2022
Eunice O. VERIFIED CUSTOMER
Extremely happy with the service over at Ken Grodi specially Mario thanks a lot for getting our truck back in tiptop shape going the extra mile to get everything fixed Always great customer service thanks again Mario
11/17/2022
Steven D. VERIFIED CUSTOMER
Fast and friendly service. 0 complaints. I definitely will be returning for my future vehicle service needs.
11/17/2022
Brian F. VERIFIED CUSTOMER
I was very pleased with Tim’s customer service. He was very quick knowledgeable and friendly and made my first interaction at the dealership extremely pleasant. I will definitely come back for other service and possibly for parts for my vehicle.