Annette has nothing to do with the length of time my car has been there..
11/17/2022
Jose B. VERIFIED CUSTOMER
Tim was on top of my problem. He got everything settled just on time
11/17/2022
Steve N. VERIFIED CUSTOMER
Annette is attractive and where’s a great smile. Her hairdo and nails are on point. The small things matter. She represents your company well. Initially I wasn’t too convinced that a girl could help me , but she nailed it!!
11/17/2022
Scott B. VERIFIED CUSTOMER
Went above and beyond to get my truck repaired quickly
11/17/2022
Judi K. VERIFIED CUSTOMER
Chris is so nice and really stays on top of the job until cust
Leaves! He is great!!!
11/17/2022
Shane P. VERIFIED CUSTOMER
The best in the business!!
11/17/2022
Heather C. VERIFIED CUSTOMER
I was truely happy with the service and I was happy I got my car back very quickly
11/17/2022
Philip C. VERIFIED CUSTOMER
Raul is an absolutely wonderful person . He was able to squeeze me in and was transparent and helpful all throughout the service.
11/17/2022
Danny O. VERIFIED CUSTOMER
The service dept was top notch. When my vehicle had to stay over the weekend, they arranged for a rental amd was promptly picked up by the rental agency. They made it seamless and provided great customer service.
11/16/2022
Jorge L. VERIFIED CUSTOMER
Tim Prete always professional and helpful. I am very satisfied with his service.
11/16/2022
Juan Z. VERIFIED CUSTOMER
Tim, Is an outstanding service writer. He did an excellent job keeping me informed and excelled in outstanding service. Ken Grody provides the best service with knowledgeable and courteous employees.
11/16/2022
Changhwan K. VERIFIED CUSTOMER
Chris is amazing!
11/15/2022
Steve M. VERIFIED CUSTOMER
Good coffee
11/15/2022
Eduardo A. VERIFIED CUSTOMER
The whole Interaction with regards to using my ford points was easy, conversation was great this man knows what he’s talking about and just an overall great experience
11/15/2022
Jeffrey B. VERIFIED CUSTOMER
Tim does his job well, communication is good on the time line of the repairs.
Thanks
11/14/2022
Connor R. VERIFIED CUSTOMER
Great work and superior customer support all around!
11/14/2022
Cynthia /. VERIFIED CUSTOMER
Tim is great.
11/14/2022
Rava C. VERIFIED CUSTOMER
I am still concerned about buying the premium service package and learning that my profile says I have “limited.” Tim said he would help me navigate that situation, which was a relief. He was very professional and personable.
I appreciated his efforts and look forward to servicing my car with Ken Grody Buena Park again.
Regards,
Rava
11/14/2022
John M. VERIFIED CUSTOMER
I asked for them to replace the battery in my Fob which had been showing up on my screen. Mario didn’t put it on the paperwork. If I hadn’t asked when I picked it up it would not have gotten done. Mario had gone home sick but another nice gentleman helped me.
11/13/2022
Steve H. VERIFIED CUSTOMER
Chris had prompt communication & went the extra mile to get my car detailed for me which he didn’t have to do. Thanks Chris for your efforts with my Cobra