I am super satisfied with the service. My SUV and myself was very well taken care of.
9/20/2023
Robert H. VERIFIED CUSTOMER
I will need to come back because one concern was not fixed.
9/20/2023
Rohen D. VERIFIED CUSTOMER
It's disappointing to wait for your truck at pick up for 25 minutes and then notice that it's not even washed. This is the 2nd time I have gotten my truck after service unwashed..
9/20/2023
Steven A. VERIFIED CUSTOMER
Tim was great. Very friendly and accurate with his description of how long the service would take. He was also very prompt to let me know when my vehicle was ready for pick up.
9/20/2023
April B. VERIFIED CUSTOMER
Mario was very helpful. I was able to get my car in and out no issues.
9/18/2023
Robert S. VERIFIED CUSTOMER
Extremely satisfied thanks raul
9/18/2023
Brandon P. VERIFIED CUSTOMER
Excellent
9/18/2023
Melissa K. VERIFIED CUSTOMER
Raul was courteous and even changed the dead battery in my key FOB for me. Thank you.
9/18/2023
Cesar O. VERIFIED CUSTOMER
Annette did a great job answering all my questions, she was very professional and made me feel welcome.
9/18/2023
Ernesto B. VERIFIED CUSTOMER
Very Satisfied
9/18/2023
Patricia M. VERIFIED CUSTOMER
The Service Advisor was a great help
9/17/2023
Mitsubishi Electric. VERIFIED CUSTOMER
Annette is the best”
9/17/2023
Patrick P. VERIFIED CUSTOMER
She was understanding and did what she could to help a past customer who lost faith in Ken grody ford service department. I stopped going there because past advisors didn't seem to care and therfore I didn't trust them and I would go extra lengths to have my vehicle serviced at a Ford dealer I trusted
9/16/2023
Russell K. VERIFIED CUSTOMER
Raul has always treated me well and honest
I enjoy having him as my go to person at Ken Grody
9/16/2023
Ezequiel T. VERIFIED CUSTOMER
Raul has always been very attentive and informative to the needs of my vehicle. Great guy to work with!!
9/16/2023
Velva B. VERIFIED CUSTOMER
I am pleased with the service that was done for me today. Thank you.
9/16/2023
Elizabeth T. VERIFIED CUSTOMER
Easy and effortless. Super pleased with the service and communication. SO GLAD we bought our car from you guys years ago!! Thank you!!!
9/16/2023
Fermin M. VERIFIED CUSTOMER
No comments
9/16/2023
Jennifer W. VERIFIED CUSTOMER
My service from Ken Grody Ford and my service coordinator Raul is always top notch. I am always informed of what is happening with my vehicle and its complete in a timely manner.