Raul in service is always professional and makes the process super easy
9/27/2023
John C. VERIFIED CUSTOMER
Nobody works on our 2002 Explorer except KGF. Tim Prete is an exceptional service rep. Thanks to all!
9/27/2023
Michelle S. VERIFIED CUSTOMER
Tim was great, polite and kept me update with the status of my car.
9/27/2023
Macario C. VERIFIED CUSTOMER
I was taken care of without having an appointment & that itself was kudos to Ken Grody Ford. Service was done on my truck in a very timely manner & J.C. kept me informed on the progress of my vehicle. I was also given a courtesy wash, which was to my satisfaction. Thank you J.C. & Ken Grody service, keep up the good work. *****????
9/26/2023
Antoinette G. VERIFIED CUSTOMER
Annette is a great service advisor.
9/26/2023
Roger V. VERIFIED CUSTOMER
Why is what happened to my car with 20,000 able to occur? Then we would see it happen with a lot of C-Max cars with lots of miles (2-300,000 miles)
9/26/2023
Claudia O. VERIFIED CUSTOMER
He always does his best to make the whole experience great.
9/26/2023
Hector C. VERIFIED CUSTOMER
Raul continues to be consistent in his service and is conscientious of his client’s time.
9/26/2023
Daniel G. VERIFIED CUSTOMER
Great job
9/26/2023
Kent R. VERIFIED CUSTOMER
Always great service. Treat me like family
9/26/2023
Glenn B. VERIFIED CUSTOMER
Raul has always taken care of us for years now and we’ll continue to have him deal with our cars.
9/26/2023
Mario R. VERIFIED CUSTOMER
Good service, took less time than estimated.
Tim was attentive to my concerns.
9/26/2023
Robert C. VERIFIED CUSTOMER
Very professional and the service was completed in an extremely timely manner.
9/26/2023
Randy A. VERIFIED CUSTOMER
Raul ... Great Service Advisor!!
9/25/2023
Russ M. VERIFIED CUSTOMER
ALL GOOD! Would not be coming back for nearly 40 years!
9/25/2023
Tony Q. VERIFIED CUSTOMER
This was my first time having to take my Ford Edge to be seviced. Tim Prete was my representative and he was very thorough and communicated everything and what time my car would be done. Tim even arranged for the shuttle to drive me home. I was impressed with Tims expertise, Thank you Tim.
Sincerely, Tony Q
9/24/2023
Aldo M. VERIFIED CUSTOMER
Gracias Uds por su magnífico trabajo en la coordinación con el cliente, mi esposo tenía un appointment con el Dr y pudimos llegar a tiempo gracias a a su buen y rápido trabajo!!!
9/24/2023
Alan . VERIFIED CUSTOMER
No comment
9/24/2023
Christopher O. VERIFIED CUSTOMER
Tim is the best. Communication is on point and makes the customer his priority.