Carlos was amazing to work with. I really appreciate all of his help getting into a loaner car and the professionalism.
10/1/2023
Stuart A. VERIFIED CUSTOMER
All good. Not sure why the truck was not dried after washing it but might have been possible rain. Otherwise good experience.
10/1/2023
Laura O. VERIFIED CUSTOMER
Jose was very helpful.
10/1/2023
Brian J. VERIFIED CUSTOMER
Quick and easy. Really friendly staff. Didn't kill a whole Saturday. Thanks folks.
10/1/2023
Dave M. VERIFIED CUSTOMER
Rough experience. Had 2 different service reps. Both did not value me as a customer. My f150 was there because the transmission/shift linkage came undone. AAA got under the truck zip tied it together and I drove it to the dealership. My truck sat there for a full week. After two calls trying to get an update. I was called and told it would take another 7 days to take a look at it. I got lots of excuses. I picked it up on 9/30/23 and took it to Aamco.. The shop Forman and I got under the truck and diagnosed it immediately. They fixed it in one hour and I was on my. I have a young family and will need to buy many more cars/trucks in the future. Villa Ford will need to earn my trust and confidence if they would like my future business.
9/30/2023
Sylvia /. VERIFIED CUSTOMER
Joel was amazing
9/30/2023
John H. VERIFIED CUSTOMER
Domingo is awesome and I think you should promote him and have him train others on customer service and prifessionalism.
9/30/2023
Angel V. VERIFIED CUSTOMER
Gracias Domingo Naranjo por estar atento a servir al cliente. Y gracias villa Ford.
9/30/2023
Dave M. VERIFIED CUSTOMER
Great service
9/30/2023
Ken M. VERIFIED CUSTOMER
Key and Fob replaced AOK
9/30/2023
Thasha L. VERIFIED CUSTOMER
I was able to get an appointment the following day for my recall and when I arrived, Victor was professional and remembered our phone call. He offered the valet service, which I really appreciate. Great service overall.
9/30/2023
Trudy M. VERIFIED CUSTOMER
Very friendly fast service.
9/30/2023
Bill T. VERIFIED CUSTOMER
Allexcellent
9/30/2023
Jeremy C. VERIFIED CUSTOMER
Everything went smoothly, and the guys took care of everything they said they would do.
9/29/2023
Daniel P. VERIFIED CUSTOMER
Amazing service from everyone I came in contact with today! Thank you
9/29/2023
Maria R. VERIFIED CUSTOMER
Carlos Siempre fue muy amable y atento desde el día UNO que llamé a Servicio le expliqué el problema de mi carro y concerté una cita.
Apesar de tanto trabajo qué tenían, El nunca se dirigió a Mí estresado o frustrado. El siempre me atendió con una sonrisa y Siempre fue muy atento y profesional.