He was very thorough and thoughtful even got me into a loan car which was so helpful!
10/5/2023
John S. VERIFIED CUSTOMER
Excellent service as always from Carlos Ibarra and your staff.
10/4/2023
Dorothy W. VERIFIED CUSTOMER
Carlos is great and takes care of my vehicle so well. He is approachable and answers any questions i might have. Great experience getting my car fixed????
10/4/2023
Gricelda M. VERIFIED CUSTOMER
Domingo Naranjo and Alex Amiri went above and beyond the regular scope of work. Both were very communicate with a complicated matter that arised during my maintenance visit. Excellent customer service from both. Thank you!
10/4/2023
Jeremy W. VERIFIED CUSTOMER
The whole process was streamlined and quicker than expected, and Victor stayed in good communication with me throughout as my vehicle was serviced and delivered back to me.
10/4/2023
Evan W. VERIFIED CUSTOMER
Victor is the best! I’ve always used Theodore Robins service because they are close to my house, but Victor and Villa are worth the drive. They make everything so convenient! I’ll service both of my Fords at Villa now!
10/4/2023
Roderick G. VERIFIED CUSTOMER
Mingo was great. Kept me updated with the progress of my vehicle.
10/4/2023
Kennie M. VERIFIED CUSTOMER
Helpful to have my car returned to me via delivery! Very convenient.
10/4/2023
Raquel G. VERIFIED CUSTOMER
Muchas gracias por cuidar mi carro
10/4/2023
Martin D. VERIFIED CUSTOMER
Excellent customer service. Very helpful and informative.
10/4/2023
Wendy R. VERIFIED CUSTOMER
Awesome work
Thank you
10/3/2023
Veronica T. VERIFIED CUSTOMER
Everyone was helpful and it didn’t take long, even though I didn’t have an appointment for service.
10/3/2023
Jose G. VERIFIED CUSTOMER
Great service by Carlos!
10/2/2023
Pam N. VERIFIED CUSTOMER
Glen was very good & kept me informed
10/2/2023
Steve G. VERIFIED CUSTOMER
The technician was prompt, on time and polite to deal with. The service was done to my satisfaction.
10/2/2023
Ben B. VERIFIED CUSTOMER
Our car had some unexpected problems but Joel was great in working thru the issues and keeping me informed
10/1/2023
Kenneth S. VERIFIED CUSTOMER
Thank you.
10/1/2023
Rafael R. VERIFIED CUSTOMER
It was an excellent day to receive the service from you thanks to the experience that you provide and the experience that Mr. Domingo Naranjo has and the service that he provides to his clients is satisfactory
10/1/2023
Clemente M. VERIFIED CUSTOMER
Domingo showed great customer service during our visit. He was very helpful.
10/1/2023
Bao N. VERIFIED CUSTOMER
I bought the Bronco here. I paid $2000 for the maintenance contract. I asked for a 5 wheel tire rotation since it’s 5 full sized tires. I was told it was an extra $20. Eventually he didn’t make me pay it. But ****, that $2000 was for convenience, not cost savings. It’s $2000 for maintenance that would normally cost about $800 or less. But I gotta feel like I’m begging to get my car maintained correctly. I owned a 2006 Honda Civic and the Honda guys treated me nicer when I came in and paid $50 for full synthetic 0w20 oil changes and checkup. I’ll try Huntington Beach Ford next time. I don’t want to give up on domestic yet because of one dealer.