Jane is always the best! 3rd Vehicle she has prepped and delivered. Awesome person as well.
9/22/2023
Monique R. VERIFIED CUSTOMER
Sheldon Lavern was efficient, friendly and a great help when he arranged service valet.
9/22/2023
Carlos C. VERIFIED CUSTOMER
Domingo the best customer service
9/22/2023
Steve A. VERIFIED CUSTOMER
An excellent service advisor! Villa Ford is fortunate to have him.
9/22/2023
Denise T. VERIFIED CUSTOMER
Excellent communication and great follow-up
9/22/2023
Chris H. VERIFIED CUSTOMER
Sheldon is the best Service Advisor. He is my go to advisor at Villa Ford. He is knowledgeable, prompt and is exceptional at his job.
9/21/2023
Tina N. VERIFIED CUSTOMER
Great service.
9/21/2023
Pacific Power. VERIFIED CUSTOMER
Sheldon Cope was GREAT Awesome communication Awesome People skills very attentive He got me and my vehicle in and out of there quick
9/21/2023
Bruce B. VERIFIED CUSTOMER
Glenn is an excellent service writer, polite, knowing and interested in the customers positive experience.
9/21/2023
Bill H. VERIFIED CUSTOMER
Carlos communicates car issues well.
9/21/2023
Spiro K. VERIFIED CUSTOMER
Domingo was awesome. From start to finish. I like that you guys are washing the cars now after service. The drop off of my car to my house was amazing. Fantastic service villa ford. Keep it up.
9/21/2023
Jeff M. VERIFIED CUSTOMER
Jeffrey Goldsmith and Janey Neuenswander were both amazing. Educated about the product and process and executed everything in a timely manner. Definitely going to refer my friends.
9/21/2023
Robert C. VERIFIED CUSTOMER
I’m a 20+ year Ford customer. I love my F150 platinum! I’m in the market for a new truck but because of the mechanics shop, I am looking at Chevy. That place is so difficult to deal with. I have too many complaints to put them in this little box.
9/21/2023
Robert K. VERIFIED CUSTOMER
This has to do with scheduling, not the service advisor. I called to make an appointment. When I came in, I was told that there was a large line ahead of me and it would not be until the following day that the vehicle would be observed (this ended up being correct). Since this was apparently known at the time I called, it would have been better to simply schedule it the next day. Additionally comment: it seems like there should be an online scheduling tool (if this exists, I did not see on website).
9/21/2023
Ruben G. VERIFIED CUSTOMER
All the attention was greate and the service was quick and excellent,Thanks
9/21/2023
Kristin P. VERIFIED CUSTOMER
Vehicle not returned intact. Tire not returned to proper place. Vehicle modifications broken in the process.
9/21/2023
Eli G. VERIFIED CUSTOMER
I was very very happy with the service that they provided.
9/21/2023
Lisa M. VERIFIED CUSTOMER
Very kind. Good communication. Clarified work that had been done on my car and what the terms meant.
9/21/2023
Jorge D. VERIFIED CUSTOMER
Thank you ????????
9/21/2023
Beth W. VERIFIED CUSTOMER
Mingo is an excellent customer service representative! I felt completely at ease as he walked me through the entire process!