Vy and the team always take incredible care of me and my GX, it's so appreciated
Vy was very kind and approachable. She was professional and showed how much she cares about the customers experience.
Ali is simply amazing, she helped me through the entire process and I can not thank her enough. She walked me through every question and made getting my car worked on simple and explained every step.
He was courteous,professional and helpful. He is a perfect example of the great service you provide.
Omar was great
He was professional and a pleasure to deal with
I look forward to having him as my new service advisor going forward
Thank you
Worst service representative I’ve ever dealt with.
All of the agency’s representatives were pleasant, efficient and courteous. The tech in the showroom was very helpful with some cer features. I was pleased with the service.
Alec was fantastic. Explained everything that was to take place. They Lexus service team went above and beyond. I never have to second guess their service and Lexus reputation. See on my next scheduled service.
Peter is wonderful to deal with.
Leo has been my service advisor before. He is willing to answer anyquestions, explains issue that brought me in and always time,y. E is a definite asset to JM.
In and out with all the necessary work completed in a timely manner
T/Y
I had an excellent experience servicing my vehicle at JM Lexus. MJ provided outstanding customer service from start to finish and made the entire process smooth, professional, and stress free. He was knowledgeable, attentive, and kept me informed throughout the service appointment.
I truly appreciated his professionalism, communication, and commitment to ensuring I was completely satisfied. It’s rare to receive this level of care and attention today. Thank you, MJ, and the JM Lexus team for a job well done. I highly recommend both MJ and JM Lexus for exceptional service experience.
I like JM Lexus very much!!
I had some concerns about a prior service and voiced them to Delilah and she really handled it with extreme grace and professionalism… she exceeded my expectations and I really appreciated that!
Mr. Maico is the best! He always made sure to be on top of all my car problems and ensure that it was receiving the best service.
Excellent, efficient service from Tony. Fast turnaround and convenient Lyft ride provided. We appreciate the great experience.
The best service and real results. Excellence
George was very informative and provided excellent customer care. He's an asset 6o your company
Mark was courteous, very easy to work with. Unlikely prior visits, he delivered the car on time. Would like to work with him on my next visit.
I have an issue with my Lexus not starting on occasion. The mechanics were unable to find any problems. I am still experiencing this issue of the car not starting. The employees were great, so nice and accommodating. My dissatisfaction is with the car, not the employees
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