Autumn was great, explained everything thoroughly and was very easy to deal with.
Very impress with Omar and the commitment to resolve my issue to get me back on road as I requested. If I live in the area I would definitely use JM Lexus. Thanks.
My tires were not rotated, the right rear passenger tire has the cap missing and that tire is still in the same place. This tells me my tires were not rotated and my indicator for my wipers and Air filter still comes on I paid for the wipers to be done and the services weren’t done.
Always great experience and Joel is the best!
Randy was professional , helpful and friendly. I will be back in the future for sure. Thank you take care !
Ayden kept me informed on my vehicle while waiting in the customer lounge. Thank you.
I had the best and timely service. I feel very special even when it’s very busy.
Everything worked out great. Thsnks
All the necessary things were done for now, and I was given all that I need to do on the car so that I can have the highest performance that the car will give
We were on a road trip and Travis saved our vacation. He worked us in and made sure we were able to complete our trip home safely. Thank you!
from the moment I drove into your service department, I was greeted with professionalism immediately.
As always, my service advisor, Javier Vargas, was professional, personable and thorough.
Thank you Javier…
I had to stay over than 3 hours they didn't give me a rental car like ever where free rental car I'll never go back
Miss Helen was very professional and kept me updated throughout my service.
Sean had a courteous demeanor. I was happy to work with him and was glad my vehicle was ready in just a few hours! Thank you Sean
Joel was professional and helpful. Thanks
Faustino provided outstanding customer service and customercare as well as Cooper.
Outstanding customer service and support! Amazing staff with patience, understanding and commitment to their customers. It was delightful experience, as always. Mr. Christian Santos was a great representative of the Lexus community.
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