Jeff was great and professional with providing excellent hassles free service. Great example of omotenashi approach. Definitely will recommend. Thank you
Mark is excellent helps us every time ! Great customer service.
A knowledgeable and professional consultant.
Mr Gonzalez, take care of me I really appreciate everything.
Christian took great care of me today, thank you.
Christian was great! He provided excellent customer service and communicated when my car was ready for pick up.
Robert is always very welcoming and very helpful.
Billy is always super polite and professional. He made sure I was finished on time since I had another appointment which I really appreciate. Thank you sir.
Delilah was very knowledgeable, patient, kind and accommodating. JM Lexus is the best and all the people that work outside are great, thanks to all.
Took care of an emergency promptly and professionally
Geraldo was personable , attentive and explained service that was done well
I dropped my vehicle off Friday night for an 8am appointment. I had to call twice, about then checking the drop off box so they could start my vehicle service. This is the 2nd time this has happened. I have learned that I can’t do that any more and will have to stay and wait in the future so my service gets completed in a timely manner. This has actually turned me off from ever wanting to buy another Lexus in the future.
Daniel is always a pleasure to work with.
great customer service from sam
Justin was great it just took a little too long in the shop. Twice as long as the estimated time
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