Service Center

Real Reviews From Verified Customers

Jason N.
5 out of 5
5/30/2026
MJ is by far the best service advisor I’ve had.
Susan H.
5 out of 5
5/30/2026
Tony helped me with all of my issues and was so very kind. He’s the best!
Michael P.
5 out of 5
5/30/2026
Excellent service, good communication no complaints.
Nanci S.
1 out of 5
5/30/2026
I am waiting for what my car need next. Please send to me. One day after I had my car tire tore when was driving. Thank God, I was driving slow , because I was leaving my condominium. If I was warning properly, that tired was bad, I will look immediately for new tire. I asked front desk lady about the copy of diagnostic/ what I have to do next, she said he will send me by text, never get.
Jay B.
5 out of 5
5/30/2026
Thanks to John my service advisor taking care of me and my GX and actually everyone been nice from the reception to the sweet ladies at the rental car section.
Kevin M.
5 out of 5
5/30/2026
Great service as expected.. been a customer for 19 years.
Julian B.
5 out of 5
5/30/2026
Courteous,proffional as usual.
Melkon T.
5 out of 5
5/30/2026
I am very satisfied with the service
Kayan C.
4 out of 5
5/30/2026
Just want to bring up the AI process to review the insurance policy for loaner. I had tried to enter the info 3 times, and it didn't work. I ended up had to upload the policy manually. Also, no sign to showe that the process was complete.
Michelle P.
5 out of 5
5/30/2026
Georgeprovided great service
Mikhail I.
5 out of 5
5/30/2026
Everything went smoothly! Thank you
Cheryl B.
5 out of 5
5/30/2026
Very timely and pleasant to work with
Harry G.
4 out of 5
5/30/2026
Anthony is always diligent to review what needs to be done on my car. Follows up with the mechanic to be sure all issues, if any, are addressed. Very pleased with Anthony’s guidance and customer service! I hope he gets a big shout out, not from Ms Karen, the lemon law queen, but from his colleagues for all the good he has done to make Keyes Lexus #1 in customer service!!!!
Elizabeth C.
5 out of 5
5/30/2026
We were treated professionally and got the job done quickly
Amirali M.
4 out of 5
5/30/2026
Sean, is a great person and knowledgeable professional who has his heart in what he does. I truly appreciate him taking time to explain everything and going into detail where needed to clarify things. His honesty and personable demeanor was very appreciated.
Christopher G.
4 out of 5
5/30/2026
I can’t praise this dealership enough. Adam was the magic man in service who took care of the repairs and assisted me on how that should proceed. A excellent associate. Quite through and professional and concerned about this transaction. I tell everyone I talk to about foe satisfied Ian wit this automobile and with this particular dealership’s, can’t thank you enough.
Elie R.
5 out of 5
5/30/2026
Ok
Richard G.
4 out of 5
5/30/2026
Great. Setvice
Jared G.
5 out of 5
5/30/2026
Peter Armstrong was absolutely excellent, we are so grateful for the job he did for us and how easy he made everything for our family!! We are so happy to have a Lexus again, with the kind of superior service that exceeds all expectations. Thank you so much!!
Fernando C.
5 out of 5
5/30/2026
Tino has always been helpful and provided recommendations on how to best keep my vehicles in great condition for many years.

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