Thank you Maria for assisting me and for the excellent customer service.
Mr.Gonzales Service quality is consistently outstanding, exceeding my expectations.
Chris Santos was great. Professional, quick. Really great service
Chris was absolutely the best service I’ve had there. He answered all my questions with patience and kindness. He also helped me with fixing my rims. I left there extremely happy! Thank you Chris!!! See you next week!!
I have been coming to Lexus of Valencia for the past 15 to 20 years and Jack is the best service person I have ever experienced. I loved Scott but Jack is excellent! Great attention to detail and customer service which is always appreciated.
Very knowledgeable I was in and out in just a few minutes.
It was very hard to understand Billy today with a mask on. Since he was sick, I appreciate he had the mask, but I still had to ask him “what?” or “pardon me?” several times. He needs to speak up quite a bit when he has a mask on.
Alec & Jessie were both wonderful and helpful. I feel as though I can trust Lexus any time I need another service.
Joe gave me excellent service and is very professional
First visit to the dealership. Very happy with the service received from Jay and the mechanical staff.
Thank you very much.
Excellent service as always! I appreciate your team reviewing our service ticket.
Vi was great, but the time estimate was way off. I dropped it at 9:30. It was supposed to be ready at 12:30, but it wasn’t ready until after 2:30. Fortunately I had a loaner, but would have appreciated a more accurate estimate or more text updates. I do like the dealership and service dept.
Donny Joseph was very helpful in assisting me with paying my new phone to my car. He as thorough and his explanations made sense.
Aaron is courteous and very helpful.
I was completely satisfied with my service today.
Mj was great and I plan on using him moving forward. Your service people are great as well
Thanks George for all your help. I was very satisfied with crown lexus abd the work they performed on my vehicle. You were very helpful with informing me on all the updates. I appreciate all your help and the loaner vehicle
Vy and Eirik were great. Love this dealership and the people I interacted with.
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