Danny your service guy does not answer his cell phone nor checks messages on the regular phone nor responds to text messages on his cell. He is disregarding, and careless. I had to bring back my car twice in one weeks and believe he neglected my initial complaint. I am leaving him and your dealer ship a terrible review. My calls and questions were repeatedly ignored and on two occasions I had to drive to the dealership just get a hold of Danny. He is the very reason why I will no longer enter nor use your dealership.
Helen is simply the BEST!
Tony Hang has been my service advisor for many years. His knowledge and customer care skills make seeing him at the dealership fall more into the category of visiting a friend than simply having an oil change. Additionally, Tony is honest and trustworthy. And it is for that reason that I always feel he has my best interest personally — as well as those of my wallet — at heart! ????
Yes happy and satisfied. Thank you so much Jorge! It’s a wonderful service.
diego was great, thorough and handled everything quickly.
It's always a pleasure to bring our vehicle in for service with Cristian Santos. He is top notch and always makes sure we get the best experience at Lexus. That's why we are loyal to Crown Lexus. Thank you.
Tony has been with me through the years, 20 years that is. He's always given me excellent customer service with a smile. I trust like family.
Thanks Tony!
George was very professional and courteous, overall he provided great service.
He’s honest, trustworthy and a great communicator.
Best service! Thanks Jerry
Great service always very nice and helpful
Brandon is the best! Super friendly, super professional. Best service experience I've ever had!
Had a concern after my recent service. My friend usually gets the gas topped off when servicing at Longo, but that wasn’t done here. Also noticed obvious stains on my white interior after the maintenance, which was disappointing.
Joe, is the BEST! That’s my guy!
Autum excellent service very satisfied I am happy customer coming back for more service
Cory did some helpful extras for our information. We appreciated it.
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