I am very fortunate to have a Lexus, and fortunate too to have my car with Keyes Lexus. Everything is done with smile and everything is done right.
Awesome gob Mr santos thank you!
Sebastian was great! Really helpful and friendly
The only thing I think should have happened is that the alert that I was notified with about the recall should have been removed or reset. I don’t think that was Ernesto’s responsibility.
Always great service. Bill is the best!
Robert Melendez provided an outstanding service experience. He was extremely professional, knowledgeable, and courteous from start to finish. He kept me informed throughout the process, answered all of my questions clearly, and made the entire visit smooth and stress-free. It’s clear he takes pride in his work and truly cares about the customer experience. I would absolutely recommend working with Robert and Crown Lexus to anyone looking for top-tier service. Job very well done.
George did a great job, very nice and professional.
Mark was exceptionally personable and kept me in the loop regarding my service and future recommendations.
George was efficient and courteous. He also helped me understand my maintenance schedule for both of my Lexus vehicles.
Gerardo is the best! He knows my car as well as I do! I was early today but he got the service moving along. He always lets me use the waiting area as a quiet undisturbed work space! Always enjoy seeing him for these appointments!
Nicholas representtd the great service Lexus is known for!
Great service and thanks for the loaner. Next time can it please be a gun k of junk so I don’t want a new one. Best service in the region.
Excellent service! I was in a rush and he made sure it was completed on time.
I always experience amazing at Lexus of Cleveland! Great service and sales team!
Tony is consistently incredible! Always accommodating, follows through on requests, communicates timely, and provides realistic expectations. I trust him completely! Thank you as always for the very best service!
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