Helped me in an emergency situation. Shaun was great. Thnx all
I am happy with Elijah Dominguez with my car service today.
Robert had excellent customer service!
Jesse Colon is very friendly and honest service writer. Always it has been pleasure working with Jesse.
The auto service was great. The car wash was terrible. I had to have my car rewashed the next day. No excuse.
Service was great. My first visit to Crown Lexus and was treated well.
My appointment was at 7:45 a.m., and Bill was right on time—bright, early, and ready to go. He got me checked in quickly and made the whole process smooth and easy. The staff is fantastic overall, which is why I give Lexus of Van Nuys a solid 10/10. Bill H is a big part of the reason I keep coming back. Professional, friendly, and genuinely caring. Give that man a raise… he’s earned it!
Alfred did an incredible job. Very grateful for his expertise
Great service provided by Roberto from start to completion, just what you would expect from him and this dealership! Keep up the great work!
Mark was great. He kept me informed and got my vehicle back within the time he said it would be done
I am ready to answer your questions. I am very pleased with your excellent work, and from sean Phadrarasaddawong and from the service manager Chris Garabedian. Was top-notch. Thank you all, very much.
Alfred was amazing from start to finish on both of my visits. He assisted with letting me know what my vehicle needed and how long it would take, he helped me arrange it around my busy schedule. The best experience I’ve had at Lexus since I purchased my car. So excited to have found a dealership that actually works hard to provide real customer service.
Alfred Nungaray is incredible as always! We are grateful for all that he's done for us over the last 4 years
Helen was super nice and helpful. Easy to talk to and chill. Appreciated her assistance.
Thank you for the awesome experience Roberto! You were fun to chat with when I dropped off the truck and my wife said that you were doing a stellar job navigating through helping lots of clients at once when she picked up the vehicle. Super glad we had service scheduled while you were working man- you made it a seamless experience for both my wife and I!
Lexus family have not let me down. Service has been spot on.
Great customer service by Maicol and excellent communication about the status of my vehicle
Delilah was very helpful and accommodating. Truly appreciate the service at JM Lexus!
Luis was very attentive and thorough. Made the whole process easy.
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